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I have a website where I need to save and load some local data, which is done by php scripts. I noticed the following: When I manually run my php scripts, e.g. by typing their file name in a web browser, files are read and written to the httpdocs folder When the scripts are called via a scheduled task, files are read and written to the home folder. I both use scheduled tasks and manual script runs. Does anyone know a practical way how to deal with this?

Domain name changed to worksyncpro.helioho.st. Also, if you want to still add worksync.helioho.st, a staff member can set that as an addon domain for you.

yes, thanks

My current domain name is soloriderxi (https://soloriderxi.helioho.st/) and I would like to change it to worksyncpro (https://worksyncpro.helioho.st/) or worksync (https://worksync.helioho.st/) please Thank you

Account has been reset and a new invite was sent to your email address.

yeah im ready to reset

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Admins can change domains for you, but to change your account username would require an account reset, so you can choose a new username during the recreation of your account. Resetting an account is destructive, and the entire account will be wiped. We recommend you create a backup and download a copy of the backup to your local machine before asking for a reset. Once you've made the backup and downloaded your files, please let us know when you're ready for the reset and we can start that for you.

I wanna change my username and domain

username: genrwork domain: iden3.genrwork.com

Dear HelioHost/Customer Service Team , I hope this email finds you well. I would like to request the addition of a new subdomain to my hosting account. My Main Domain: [https://hostel.helioho.st/] Desired Subdomain: [very-easy-manage.helioho.st] to host a separate project. Please let me know if this can be processed, and if there are any specific steps I need to take on my end after it's created (e.g., DNS propagation time, specific folder structures). My account username is: [acc.evram@gmail.com] Thank you for your time and assistance. Sincerely,

You're welcome! 🙂

Thank you for the fast reply and help. I will do what is needed, thanks.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hi HelioHost Support, My username is fitulus and I’d like to add the domain rideluxservices.com to my hosting account. I understand domain editing isn't available in Plesk yet, so I'm requesting that your team add it manually. Thanks in advance for your help! Best regards, Jozef

Glad everything is working for you now. Thanks again for the 5 star review.

Ohhh, it dynamically updated the result? I rechecked, it's 10/10 now. That's weird. That seems to be fixed now. Thank youu @Krydos!!

When I click this link it shows 10/10 for me. Is it showing 7/10 for you still?

I got 7/10 https://www.mail-tester.com/test-9tbzfojas

Does it work now?

Yes, your account can be unsuspended as soon as you answer this.

Try testing now. Thanks!

Just did a test from https://www.mail-tester.com: Link to the test: https://www.mail-tester.com/test-td2z03n08

Done! I got an email a few hours ago that moving has completed. It says to update some records. I have updated the remote SFTP already, the DNS records for SPF, MX, and DKIM are left to configure. I would like request to update those as well, if needed. Thank you!