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Remove all of the following domains: about.nibos.top labs.nibos.top nibos.top tools.nibos.top Add domains: api2.arconte.xyz enem.arconte.xyz labs.arconte.xyz labs2.arconte.xyz tools.arconte.xyz

Domain added. It can take up to 2 hours to function.

Domain added. Please be sure to configure DNS either using our name servers (ns1.heliohost.org and ns2.heliohost.org) or by using A and AAAA records pointed to the IPs shown in Plesk. The domain can take up to 2 hours to function.

Your account has been reset. When the reset finishes, you'll receive an email with a link to create a new account. Please let us know if you need anything else.

Please add domain kenzieshane.my.id to my account.

Those domains are all working properly for me at the moment. The "redirect" (which was probably the domain setup page) and the certificate errors suggest you didn't wait 2 hours after having domains set up before trying to use them. During that 2 hour period, Apache isn't fully configured. New domains won't work properly until Apache restarts. Note that the 502 error is normal on Johnny and occurs approximately every 2 hours due to the Apache restart. https://wiki.helionet.org/502_Bad_Gateway It usually lasts a few minutes. As for the FTP connection, try using SFTP instead of FTP/FTPS to access your account: Hostname should be johnny.heliohost.org, port 1373, and use your plesk username and password. Most users find that this works much better than regular FTP, and it's also more secure.

Krydos can assist with this.

Yeah, that's a major reason we recommend manual configuration using the server name (tommy.heliohost.org). Mail clients today check that the server name you enter against the name that the server identifies as when you connect, and the name on the certificate if applicable. The mail server on Tommy always announces itself as tommy.heliohost.org regardless of user, so when you use javalan.helioho.st as the host name, the client connects, gets a "Hi I'm a mail server called tommy.heliohost.org" and the client goes "WTF that doesn't look like javalan.helioho.st, I'll show a warning about it". The tommy certificate is always renewed automatically and using the server host name means the server HELO announcement matches the host name. That said, I just ran the renewal for your SSL certificate manually for you. You can do this yourself in the future in Plesk under SSL/TLS certificates->Reissue Certificate->Install under the Lets Encrypt option->make sure to check the box that says "Secure mail on this domain"->Get it free.

Alright, thank you very much! (Also please if you will, mark this request as solved or something 😅)

Hello, HelioHost! The websites i have is glitching on certificates and directory rn. Sometimes, https://omni.endernet.heliohost.us/ , https://endernet.heliohost.us/ , https://auth.endernet.heliohost.us/ , https://support.endernet.heliohost.us/ have glitches on certificates making me redirected to helionet.org even tho they have their own directory and BitDefender warns me about the site. Its also 502 Bad Gateway state rn idk why. and the ftp connection rn is broken, it wont let me read the files even tho its already connected. Please fix this issue as i really need to access my sites properly. Thank you so much for your time!

Hello! My username is thetiredkew, I would like my account to be reset. I don't need a backup. Thanks!

Never mind, I found that answer in the wiki.

Hi, Please help me update the payment for this vps it has live clients infomation which am not readu to lose, Tried to pay in the payment submitted in the email it never went through.

Hello HelioHost support team, I would like to add my custom domain as an addon domain to point to my existing hosting space on HelioHost (Tommy), while keeping the domain registration and DNS management with my registrar. I prefer not to change the nameservers, so I've set up A and AAAA records instead. The full domain name to add: alpeincantata.com (it's a .com TLD purchased elsewhere) I have already configured the following DNS records : A record (@) AAAA record (@) Also for www subdomain. Let me know if you need any additional information. Thank you! Daniele

Your site appears to be working properly on my end however i did notice that you deleted the cgi-bin folder from your domains root directory, be aware that because of this you will not be able to use scripts such as python, Nodejs etc... without resetting your account.

Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup The domain can be readded once you recreate your account.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working.

Hello, I'm curious what is the maximum amount of storage space on the Morty server? How is storage space added to a plan? This seems unclear on the Morty information page. Thank you

please delete everything on it and reset all of the configurations and laravel and all of that. but if possible please reinsert my domain kenzieshane.my.id and also the ssl, thank you!!!

Hello, I would like to request the APCu PHP extension for PHP version 8.3.28 on the Tommy server. Thank you!

Thank you!

Hello, My username is lia. I would like to request a new domain at salt.helioho.st if possible. Thank you!

I did all the following after unarchiving my account, nothing else works. Please fix my account (thofficial)

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it.