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Domain added. It can take up to 2 hours to start working.

There you go https://buy.stripe.com/6oU6oJ63I6gngnT8WFco00m

We do recommend logging in via https://heliohost.org/login/ not directly to https://tommy.heliohost.org/ Glad you got it working again though.

A staff member has to add it for you, which subdomain would you like to add?

Hi! Will you please add pragorithm.co.za as an addon domain to my HelioHost account. Username: mrhawkr Domain: pragorithm.co.za Thank you and kind regards, Roan

how to add subdomain

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.

Krydos can assist with this.

You're suspended for downloading binary files into /tmp and trying to symlink them. Can you explain why your account was doing this?

i think i got suspended by mistake ? i didnt even use the server yet

I would like to add my domain gurujeebuilders.com for email creation. I have done my donation

Please issue for me a payment link that does't use Paypal, so that I can apply for "devashraf" account upgrade to Tommy 27USD plan.

Thanks for your prompt action. much appreciated.

Domains removed, you should see the changes take effect in about 40 minutes.

Your account has been reset, you should receive an email to recreate your account shortly.

I kindly ask you to remove these domains from my account (fcsltd): cordina.eu.org fcs.com.mt fcs.mt resin.com.mt resin.mt resins.com.mt resins.mt backups have been made and folders already removed from account. Thanks

thanks for your help in resolving this

I have been using tommy.heliohost.org for a long time without any issues. I cannot understand why I am now getting a message that says hmm cannot reach this page tried today and it is now working thanks

ok let's do it

You're suspended because your account contains malware. The files in the down folder that were labeled as download clients with Chinese names are malicious. https://www.virustotal.com/gui/file/0b7a989ae07ce603b80f8debcd0517ba22cb04a7a66ba0c1ef9f2180cb146198 In addition, there may also be possible copyright infringement on your account, although we were unable to verify this as the buttons for selecting the content did not work. Accounts containing malware cannot be unsuspended. Instead, it needs to be reset without a backup, which permanently deletes all of your data including the malware. Please let us know when you're ready to proceed with the reset.

a. oxoxklqrrb b. johnny c. nb.helioho.st

It has nothing to do with multiple accounts. This time around you're suspended for high load because you left an SFTP session open for several hours and used up your CPU quota. SFTP consumes CPU usage just sitting there idle, even if you're not actively transferring files. You need to be disconnecting your sessions as soon as you're done using them. Do you know why this happened?

We do not suspend accounts for "no reason". When you visit your website, please let us know if you do not see the message below, so we can investigate why it is not visible to you:

I was given permission to have multiple accounts by a staff member, and then I moved my first account to Morty. This account stays on Tommy. But this account was suspended for no reason.

Yeah, you're not blocked in the firewall. https://tommy.heliohost.org is working fine for me, and no one else is having issues with it. Try using a different internet connection. For instance, if you're on WIFI try disconnecting from WIFI and try connecting via a cell phone internet instead.