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This morning again, my website is down and no longer connecting to the database because the server says it has run out of space, I had previously reported this problem, but it happened again, and my website is down again Server Error 500 Plesk\Exception\Database DB query failed: "DESCRIBE `SessionContexts`" Error code: 1 Error: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql-temptable-1e8349-3991aba-dd135.MAI' (Errcode: 28 "No space left on device"), query was: DESCRIBE `SessionContexts` Type Plesk\Exception\Database Message DB query failed: "DESCRIBE `SessionContexts`" Error code: 1 Error: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql-temptable-1e8349-3991aba-dd135.MAI' (Errcode: 28 "No space left on device"), query was: DESCRIBE `SessionContexts` File Mysql.php Line 68 You may be able to resolve the issue automatically using Repair Kit. If you are the server administrator, try resolving the issue using our troubleshooting tool, Repair Kit. Open Repair Kit You will be asked to enter the Plesk administrator password. Need help resolving the issue? Visit Plesk Help Center. That's what you can do Reload PageBack to Previous PageHome PageSearch for related Knowledge Base articles Report a problemDocumentationKnowledge baseForumYouTubeFacebook

Never mind

i just did a fix so epic , just don't select all the text in the page

lol yeah, that's what i'm confused about, why are there all those errors

"Undefined array key" means PHP tried to access an array element key that does not exist. "Undefined variable" means PHP tried to use a variable that has not been defined.

All i see is PHP errors, have you tried clearing your browser cache?

yeah; try https://bunusa.me/Backgrounds/

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

I see a 404 error at that link. Does that page exist?

also i have been getting weird errors on this one page for some reasoon, bunusa.me/backgrounds/ i'm not that versed in php but i didn't get these errors on other hosts, so i'm kinda confused

Since your account was transferred from cPanel I recommend doing the reset option 3 from above. These ancient accounts tend to have a lot of issues and strange bugs anyways compared to accounts that were created directly on Plesk. I went ahead and created a full backup for you which you can download from https://heliohost.org/backup You can read the instructions for extracting the backup at https://wiki.helionet.org/Account_Backups Let us know when you're ready to proceed with the reset, or what you'd like to do.

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

a. username: kg b. i think its in https://tommy.heliohost.org c. main domain: gorisnic.com.ar I wasn't aware it was suspended, probably was testing something about WordPress some time ago. Removing it would be the best. I'm happy enough with the WordPress thing, use it mostly to keep my old websites as portfolio and my personal mail alive. If I would remove it my self would be great, but its now showing any options to manage my files now. Let me know if there is anything else you need.

Domains added again. They can take up to 2 hours to function.

Goodmorning! I'm answering to this same thread I opened last week, to ask for your help I wrongly added Laravel to one of the subdomains, and then proceeded to delete and reactivate my account to force the reset to fully uninstall it Unfortunately though I realized that both of the domains I asked to add in this post are vanished. No big deal, but I'd love to have them reactivated. If you can please help me with this I'd be really grateful. If I need to open a new ticket I'll do that. Thank you so much

Domain added, it'll take effect in about forty minutes. You'll need to create an A/AAAA record to Morty's IP address or switch to HelioHost's nameservers for the domain to work.

Done, the domain changes will take effect in about forty minutes. You'll need to add an A record for mymangaworld.com to Johnny's IP or switch to HelioHost's nameservers if you haven't already.

Hello, can you please add/remove the following domains from my account Can you remove 733402.xyz from my account, and add mymangaworld.com to my account username: not733402

Hi, can you please add this expansionjointsuae.com domain to my hosting account pls. username vivekrajan007

hi! thank you so much for the help! i did my best to set up the dns records on my registrar's portal, i setup both ipv4 and ipv 6 ones, and the nameservers are proxied through cloudflare, and they function in mysterious ways i also have a couple questions, how can i setup domain forwarding for my subdomains? so when someone accesses dsc.bunusa.me it redirects them to my discord server? and should i ask you later about connecting my mc.bunusa.me subdomain to my discord server to add the dns records?

Welcome to HelioHost! 🐰 I've added those subdomains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect, and they will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

i just switched to helios and i really want to test out its capabilities and everything i can do with it, so i want to have some subsomains my username is Bunny the subdomains i want added are : mc.bunusa.me and dsc.bunusa.me the tld is bunusa.me thank you

I've added that subdomain to your account for you. Please note that it may take up to 2 hours for the change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello, I would like to add the following sub domains to my account: Account Name: mbta98 Add Sub Domains: blog.gresikfootball.id I will be moving these domains to ns1.heliohost.org and ns2.heliohost.org Where/how can I modify the DNS's value for these domain? E.g. for TXT records to enter SPF values? Thank you and kind regards

It looks like you installed XFCE Desktop, which is a Desktop intended for Desktop computers, not servers. Since it is intended for Desktop computers it disables SSH by default. I tried to reinstall SSH for you, but apt is completely broken too, so nothing cane be installed or uninstalled. The CPU is pegged at 100%, the memory usage is at 100%, and most of the swap is in use too, so it took me about 30 minutes to even reboot it. We recommend doing a free rebuild to start over and reinstall the OS. Since you can't even access the VPS yourself right now, we would have to do that for you. Do you need any files saved before we wipe it?