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This support request is being escalated to our VPS admins.

Moneybroz or Krydos can do this for you...

Hi could you please wipe my vps and ONLY install the os - Ubuntu as minimal/basic as possible, thank you cr1sk4 vps105

This support request is being escalated to our root admins.

Hello I want to delete Node.js but I can't find the button and second my storage is using 700mb on my main website in httpdocs, but I can't find what is using this 700 mb please can u help me.

Hi Guys, If I understand right I can receive 10 free subdomains of heliohost. I will be glad to have a subdomain multigui on now. Thank you, Irina

Hello, A payment has been made from rafsanulislam777@gmail.com Please check. Regards, MD Shifat Bin Siddique

Domain added. it can take up to 2 hours to start working.

I just got a new domain name from truehost, which is, hostellink.com.ng, so i want to add this domain to my hosting here, thanks.

Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

DKIM, SPF, and DMARC have been set up for the domains easy.heliohost.us and dreamscribemedia.space. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Most of your space is being used by /home/hhfn.helioho.st/panel/Documentation/ which uses 1.2 GB. Not sure how critical that directory is though.

Here you go https://buy.stripe.com/14AfZj3VA8ov6Nj6Oxco00e

Which VPS are you trying to signup for?

This support request is being escalated to our root admins who can sort this out for you.

Hello, I'd like to fix email delivery issues and have SPF, DKIM, and DMARC properly setup. username: rck1753 domains: dreamscribemedia.space and easy.heliohost.us Thank you

Your access has already been restored due to you upgrading your storage space. let us know if you need anything else.

Hi KazVee, Thank you very much

This support request is being escalated to our root admins who can assist you with this.

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I unsuspended it for you, but there wasn’t anything to delete. Logs were under 100KB and trash was empty. I can’t do a more in depth search because I’m on my phone at the moment. I won’t be at my PC for another 8 or 9 hours. It might suspend again because I couldn’t reduce the space usage.

Thank you. And also, dear administrator, we are writing to you from Africa. Here, it's impossible for us to have a PayPal account, or at least not directly. And I've noticed that payment by bank transfer is problematic on your platform; even when the account is provided, I always receive a rejection message. My brother username is emmanuelfosso206 .

Hello I was over my Storage Space, I bought now extra Storage, what I need to do to get access to back ? Thank you

Hello @wolstech, Can you please unsuspend it. I badly in need to access the admin panel. Hope Krydos will send the link for payment tonight. Regards, MD Shifat Bin Siddique