All Activity

Your account was suspended because you exceeded your storage limit. You're at 1000.51 MB when the limit is 1000 MB. You have 3 options to regain access to your account: 1. You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space here: https://heliohost.org/dashboard/storage/ This storage space upgrade is good for the life of the account, and has no monthly cost. 2. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. 3. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage. Please let us know if you would like to reset your account.

Hi , I may have accidentally exceeded the permitted 1000 MB limit, I didn't see this coming so quick. Would I be able to delete unnecessary files that may have been accidentally copied to the site? Many thanks

Is this issue still a problem? It looks like you got your wiki working on the domain, so not sure the directory listing is still important... (I also responded to your Mod Security issue in your other topic for you).

Glad to hear its working for you Please let us know if you need anything else.

Indeed it is mod security. You can see the error in Plesk in the Logs for your domain. ModSecurity: Access denied with code 403 (phase 1). Pattern match "\\\\D" at TX:1. [file "/etc/httpd/conf/modsecurity.d/rules/comodo_free/30_Apps_OtherApps.conf"] [line "4530"] [id "240950"] [rev "2"] [msg "COMODO WAF: XSS & SQL injection vulnerability in Pragyan CMS 3.0 (CVE-2015-1471)||salt.wiki.gd|F|2"] [severity "CRITICAL"] [tag "CWAF"] [tag "OtherApps"] [hostname "salt.wiki.gd"] [uri "/User:Lia"] [unique_id "aZnLyrW2MUbixOOUfFzWWQAAAok"], referer: https://helionet.org/ You can actually whitelist these yourself in the Web Application Firewall page of Plesk. I went ahead and added rule 240950 to the exception list for you. The changes will take 2 hours to take effect.

Hello, I am getting a 403 Forbidden error when viewing user pages on my wiki, ex. https://salt.wiki.gd/User:Lia Having searched the issue, it seems to be that the page is flagged by Apache's mod_security. Can this be fixed? Thank you

hi, your suggestions worked! I entered the info manually and voila. Thanks for the help! Carlos

Domain added. it can take up to 2 hours to start working.

Hi. Can I please get a custom domain added to my account? Thanks in advance. username: oakleigh domain: oaktumbles.org

Sorry, I uploaded a new index.html and it does load, but I get a 404 error if I remove it, instead of the directory. I will keep troubleshooting on my end as it looks like the domain is pointed correctly. My apologies for bugging!

Hello, I am getting a 404 error when visiting my site at salt.wiki.gd. I have created DNS A & AAAA records pointing to the IPv4 and IPv6 addresses, respectively. I confirmed the records are working at dnschecker.org. I'm not sure how else to identify the issue. Thank you

Thank you for your help!

The domain salt.wiki.gd has been added, and the domain salt.helioho.st has been set up to to give a 301 (permanent) redirect to the new domain. The new salt.wiki.gd domain may take up to 2 hours to start working.

Yes. Is this the wrong way to do that?

Are you planning on redirecting people who go to salt.helioho.st so their browser shows them on the salt.wiki.gd domain?

This support request is being escalated to our root admins.

My apologies, I realize I did not provide sufficient details. The Short URL builder asks for the following credentials to generate the code for nginx.conf: fastcgi_pass fastcgi_params This is the nginx.conf code it would generate: server { # [...] # Location for the wiki's root location /saltwiki/ { try_files $uri $uri/ @mediawiki; # Do this inside of a location so it can be negated location ~ \.php$ { try_files $uri $uri/ =404; # Don't let php execute non-existent php files include /etc/nginx/fastcgi_params; fastcgi_pass 127.0.0.1:9000; } } location /saltwiki/images { # Separate location for images/ so .php execution won't apply location ~ ^/saltwiki/images/thumb/(archive/)?[0-9a-f]/[0-9a-f][0-9a-f]/([^/]+)/([0-9]+)px-.*$ { # Thumbnail handler for MediaWiki # This location only matches on a thumbnail's url # If the file does not exist we use @thumb to run the thumb.php script try_files $uri $uri/ @thumb; } } location /saltwiki/images/deleted { # Deny access to deleted images folder deny all; } # Deny access to folders MediaWiki has a .htaccess deny in location /saltwiki/cache { deny all; } location /saltwiki/languages { deny all; } location /saltwiki/maintenance { deny all; } location /saltwiki/serialized { deny all; } # Just in case, hide .svn and .git too location ~ /.(svn|git)(/|$) { deny all; } # Hide any .htaccess files location ~ /.ht { deny all; } # Uncomment the following code if you wish to hide the installer/updater ## Deny access to the installer #location /saltwiki/mw-config { deny all; } # Handling for the article path location @mediawiki { include /etc/nginx/fastcgi_params; # article path should always be passed to index.php fastcgi_param SCRIPT_FILENAME $document_root/saltwiki/index.php; fastcgi_pass 127.0.0.1:9000; } # Thumbnail 404 handler, only called by try_files when a thumbnail does not exist location @thumb { # Do a rewrite here so that thumb.php gets the correct arguments rewrite ^/saltwiki/images/thumb/[0-9a-f]/[0-9a-f][0-9a-f]/([^/]+)/([0-9]+)px-.*$ /saltwiki/thumb.php?f=$1&width=$2; rewrite ^/saltwiki/images/thumb/archive/[0-9a-f]/[0-9a-f][0-9a-f]/([^/]+)/([0-9]+)px-.*$ /saltwiki/thumb.php?f=$1&width=$2&archived=1; # Run the thumb.php script include /etc/nginx/fastcgi_params; fastcgi_param SCRIPT_FILENAME $document_root/saltwiki/thumb.php; fastcgi_pass 127.0.0.1:9000; } # [...] }

Hello, My username is lia. I would like to point the domain salt.wiki.gd to my site salt.helioho.st as a parked/alias domain. Thank you

Please disregard the last question, I have done some research and realized this would be a parked/alias request.

Alright thank you!

Thank you!

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello, My username is lia. I would like to add domain telenove.la to my account. Thank you!

Have a nice day! ☺️ ✨

Domain added. it can take up to 2 hours to start working.