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The email address for this forum account doesn't match the email address used to create VPS59. Here is the forum account that uses the same email address https://helionet.org/index/profile/215619-drdark24/ Here are your options: Post your request from the forum account listed above. Email your support request to support@heliohost.org from the email address used to create your VPS. Post with the forum account listed above asking for this other email address to be added to your VPS account. Email to support@heliohost.org from the email address used to create your VPS asking for this email address to be added to your VPS account. This email verification is needed to help prevent someone from pretending to be you to delete your data or remove security from your VPS, etc.

It's partially suspended because you ran out of disk space. Do you want me to delete something to bring you under quota so you can be unsuspended? If not, you can also purchase additional space at $5/1000MB, with a maximum of 6000MB per person.

Please my acount is suspend ?? please active my account ramelseg ramelseg.helioho.st Thankyou

No. It appears you already have an account that's active (devhamza23). Creating another account will get both suspended. Users are only allowed to have ONE account, so you need to use the devhamza23 account for everything. If you need a second domain on your active account, just ask. There is no need to have 2 accounts to have more than one site.

thank you for responding , so if i create a new account and ignore the suspended account that will work , right ?

It was suspended because you had more than one account (ignoring the Lily account, we saw 2 plesk accounts plus Lily). Since you posted from the aostech forum account, the account aostech and its Lily account aostech2 have been unsuspended.

Hi, Apparently our account was suspended, however we still need it. Can you please reactivate it. With appreciation, Kevin Bolzli AOS Technologies AG

This support request is being escalated to our root admins.

Hi. I have VPS59. I was attempting to get 2FA working, but had some problems with RDP when I enabled it. After experimenting a bit, I managed to change the way SSH logins work so it asks for "Password & verification code:", but regardless of if I input <password><2FA code> or opposite order, all without <> of course, it declines me. I don't know if you have methods to get into my account. If yes, would someone be able to go to /etc/pam.d/sshd And then change the two top lines to the below instead of their current lines. With this change, I will be able to login again through SSH. auth required pam_google_authenticator.so auth required pam_unix.so If you're not able to log in to my account, would it be possible to wipe my VPS clean? If this is the only option, I'll donate another $4 for the trouble, same price as the initial setup. I have backups of the most important stuff outside the VPS.

Also Node is notorious for load spikes.

You were suspended for high load. However i cannot unsuspend you at this time due to you creating another account. I can unsuspend this account but the new account that you made will be suspended as you can only have one account per the ToS.

why my account was blocked , i just upload node server yesterday for test node servers in your free plan

Domains added. They can take up to 2 hours to start working. Display name has been changed as well.

🙂

If you're asking for this because your domain wasn't working, it's working now. Do you still want this reset?

Please post the domains in question. For your forum account? Yes, let us know what you want it to be and we can change it. No. We don't offer private support.

My suggestion to start improving performance would be to remove some of these plugins, especially the page insights one. Because WP causes so much load with each page view, you actually will be best off minimizing the number of bots crawling your site and the number of things that have to run on each page load. aioseo-image-seo aioseo-index-now aioseo-link-assistant aioseo-redirects all-in-one-seo-pack-pro monsterinsights-page-insights

Unsuspended, again. Please fix or remove WP quickly. If you get another load suspension for this, you will be required to delete Wordpress entirely and use something else.

Check carefully 🙏

I will try my best to fix it 🙂

Hello I own two domains, are you able to add them to my account for me? Also. can i change my display name as well? is there a way to mark posts private?

wipe my account and set "patelvivek.online" main domain

Solved Here:

What domain would you like to change it to?

i want to chanage my main domain