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Removed.

This is not supported. Plesk uses httpdocs instead of www as the document root for the main domain, and renaming it can cause your account to malfunction.

Hello HelioHost, I am requesting to change the document root of my website hiswill.eu.org from httpdocs to www

Hello HelioHost, my username is hiswill. I am requesting to remove the domain hiws.eu.org from my account. Thank you.

You can't. It's disabled for security reasons on all Plesk plans. If you need access to SSH, you have to buy a VPS instead.

how to access terminal or ssh

Your account is marked as inactive, there isn't any login restriction for it at the moment so all you need to do is login at https://heliohost.org/login and make sure to keep logging in at least once every 30 days to keep from it being marked inactive again.

Hello, My user name Queued: hh_mahmudi.abdelaziz, kindly activate my account, and change the domain name to cybersecurityeg.pp.ua Thanks

I'm glad it works for you now. Feel free to let us know if you run into any other problems.

Main domain changed. it can take up to 2 hours to start working.

Can you please change my domain to playmax.k.vu

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Hello, excuse me, I would like to reset my account and start from scratch. Thank you very much. My username is howl.

Disk space usage can be seen in Plesk. You just log in and select Account on the left side. The "resources" section on that page will show what you're using overall.

Embarrassed to say, but where do I check my quota for Tommy, not Morty

Working now .... May be waiting 2H after after reactivation.

Hello, After 30 days of inactivity, I have just reactivated my account. However, when I try to log in, I keep receiving a “503 Service Unavailable” error. I have already tried clearing the cache and cookies, but the issue still persists. Could you please let me know what might be causing this problem Site: unlock.helioho.st Thank you in advance.

Main domain changed. it can take up to 2 hours for the new domain to start working.

Username: mozonod Current domain: mozonod.helioho.st New domain: mozonod.online I have already updated my DNS to point to 64.62.151.106 Thanks :)

Domain added. it can take up to 2 hours to start working.

Hi, could you please add the domain brinkmanmusic.com to my account?

There is no limit on the number of files. The limit is based on storage space. If it fits within your 1000MB quota, you should be able to upload it.

Hello! The genland domain was the only one on your account, making it your main domain. I've changed the main domain on your account to be genhub.helioho.st. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old genland domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Hello, I currently have the website genland.helioho.st and I would like to rename it to genhub.helioho.st. I understand subdomains cannot be renamed, so I’m requesting the creation of genhub.helioho.st , and the deletion of the old one. Thank you!

It may be a file limit, but note that my files are on the Monty server with a paid monthly subscription and with a link to my page on Morty. This is how it was setup by Krydos as far as I know. What is my limit on Monty? Where can I check that?