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  2. It's probably related to the reboot. Prior to the power outage the server hadn't been rebooted for a year or so.
  3. Today
  4. Sure..... But there is of course a reason.... How to find out what is different to last week? Do you have any ideas? Strange thing each Task still runs about 35 seconds as before. So should be same CPU?. I try to investigate when my son is asleep.
  5. Try reducing the frequency of the scheduled tasks.
  6. Thanks. The number , frequency and runtime of the Tasks is as before.
  7. They’re the same thing.
  8. I am Not Sure about cron, but is called scheduled in plesk.
  9. Do you use scheduled tasks (cron)?
  10. To be precise, a PHP and py make the calls.
  11. Thanks. No, only http requests.... And HTTPS.
  12. Load is coming from systemd. Krydos will need to research what is causing this as it's not normal. We didn't have a single CPU suspension for 4 months, then suddenly had several yesterday all for load from systemd. One suggestion mentioned in a staff channel was that it might be caused by SFTP connections being left open for long periods. Are you using SFTP heavily? If so, does your client disconnect the session after transferring files?
  13. This support request is being escalated to our root admins to see if the can offer more insight on what script might have caused the higher load.
  14. You can view the suspension reason by visiting your website URL and it'll be listed there. Your account was suspended for High server load: 10009.30 CPU. Have you made any changes to your site recently that could have caused the higher load? Please let us know when you're ready to check and fix the issue and we can unsuspend you.
  15. I've added that subdomain to your account for you. Please note that it may take up to 2 hours for the change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
  16. Hi, I was unsuspended, thanks! However, I think my load is still quite high.... The strange thing is, my code should be as it was the last months.... Everyone says this 🙂 Can you give me an indication or can I see which script causes the load? Execution times seem as before.... Maybe I forget as something... And CPU load seems to fluctuate a lot... Thanks a lot, Jochen
  17. I need a subdomain for my blog as https://thirugns.helioho.st/\ I want the subdomain to be named blog. ie blog.thirugns.helio.st Thanks for the support.
  18. Hi, Please can you let me know why drrobin has been suspended? One screen suggested I might have gone over a limit but I now can’t find any details. Is it possible to let me know why it has been suspended and get it re-instated please? Thanks Robin
  19. It looks like Apache was rebooting during that time. It's normal to see a momentary server error during that time: https://wiki.helionet.org/502_Bad_Gateway
  20. Apparently I had to wait only....
  21. Hi. Goensch was unsuspended. But... I can log in. When I try to load, execute a PHP or py, Which ran before. I get.... Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later Do I simply need to wait? Jochen
  22. I can log in. When I try to load, execute a PHP. Which ran before. I get.... Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later Do I simply need to wait? Jochen
  23. I've unsuspended your account. It may take a few minutes to let you login again.
  24. Thank you. It is strange, I did not really change anything.... But there will be a reason. So yes, I am ready.
  25. Domain's all set up. Thanks for the support!
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