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[Solved] Removal of domain and adding of domain
tinagolden replied to tinagolden's topic in Customer Service
thank you can you also install this modules pls it's not there " redis" -
[Solved] Removal of domain and adding of domain
KazVee replied to tinagolden's topic in Customer Service
I've made those changes for you. Please note that it may take up to 2 hours for the domain changes to take effect. Please note there is a risk of data loss when domains are removed, since the folders for the domains inside Plesk will be deleted. I made a full account backup for you before I removed the domain, in case you need any of the old files. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups If after a full 2 hours the newly-added domain doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache -
hi i want you to help me remove this domains [emmagoldendoodles.helioho.st,beatricemaltipoo.helioho.st,brendamaltese.helioho.st] and help me to add this domain [daniellacolecute.helioho.st]
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josecabralesdev changed their profile photo
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Domain added. it can take up to 2 hours to start working.
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uxpress01 joined the community
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marupakabharath2 joined the community
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To clarify this, you were suspended because you have your contact email address set to an address that is hosted on the account. Doing this makes it impossible to regain access to your account if you need to do something like reset your password. Normally, our process when this occurs is to quietly revert the change to the email address that was used during sign up. However, in your case the email address you used to sign up couldn't be used either as it violated the terms of service by being disposable. Please provide a valid, nondisposable, email address that is not hosted on the account, and we will update your account and unsuspend you
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fady started following [Solved] Request to Add a Subdomain
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Hello, My username is fady. I would like to request adding a new subdomain to my account. Please add the following subdomain: https://posbb.helioho.st/ Thank you for your support! Best regards,
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Looks like you were suspended for having an invalid email address, which is against our terms of service. You'd need to provide a valid email address to be unsuspended.
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Hi! I noticed my account is suspended. Which means I can't login to find out what's wrong with it. So I would like to have my account restored or some other method to fix what's wrong with it or to at least figure out what the problem is.
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shobe joined the community
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josecabralesdev joined the community
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menewyo456 joined the community
- Yesterday
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We can certainly reset your account if you want, but when I check your site now, it loads for me: Have you tried clearing your cache? Please give that a try and if you still want a reset, please let us know.
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Is it possible to reset my account and start over, i seem to have mismanaged something , and i get the "Your domain should start working in about " in a loop , ive already removed everything that was on the space and no luck username is jeroenhoefkens (domain is registered at combell.be and is hoefkens.net, that works afaik )
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leotard7240 joined the community
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xiaosa changed their profile photo
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virus1 joined the community
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avijohn joined the community
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lnl joined the community
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raphaelmose joined the community
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Generally we require people to request forum account deletion by logging in to the forum account you want deleted and making a post like "delete this forum account, please". The reason for this is so people can't just request deletion of random other people's forum accounts. For instance, Krydos says, "Delete my extra MoneyBroz forum account that I no longer have access to." Why don't you have access to that forum account anymore? Have you tried resetting the password?
- Last week
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Domain test2.helioho.st has been added. It can take up to 2 hours to work. Note that there is a limit of 10 domains per person, you're now using 9.
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Deleted. Thank you for using HelioHost.
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Hello, I would like to have both my HelioNet and HelioHost accounts (under the same username) deleted, since I am no longer using them. Thanks.
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test2@helioho.st
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For one time donations, just a Tommy account and extra space at the moment. Sometimes we offer additional incentives when we have fundraisers though. Our other offerings (Morty and VPS) are commercial subscriptions that have to be continuously paid for to keep them active. Morty accounts turn into Tommy accounts if they run out of money. VPSes get turned off and eventually deleted.
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I read that I can get more space with donations, but I wanted to ask if there's anything else. Regards.
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The 965 MB .csv file has been deleted. If you're having trouble staying under the 1000 MB limit don't forget that you can upgrade your storage at https://heliohost.org/dashboard/storage/
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[Solved] Unsuspend my account
hostmysiteplease replied to hostmysiteplease's topic in Escalated Requests
Yes. Let me clean it up and upgrade -
[Solved] Subscription was suspended....
milosvtsl replied to milosvtsl's topic in Escalated Requests
yes you can delete plastenik.csv. thanks in advance -
nothingness changed their profile photo
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I found this large .zip filein the littlebosses.co.ke directory -rw-r--r--. 1 hostmysiteplease psacln 259M Jul 5 23:49 this.zip removing that was enough to barely get you under the 3000 MB limit. Can you login now?
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We are not a domain registrar, so cannot accept a domain transfer. You need a service like namecheap for that. To actually host the website on that domain here, all you need to do is change the domain's nameservers to ours and request the domain be added to your hosting account.
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I am wanting to host my domain here. ecopeaksolutions.com It is currently with one.com code they gave me to move it is 22!#?anmN4w