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  1. Past hour
  2. wolstech
    That domain cannot be added because you're currently in violation of the terms of service. Users are only allowed to have one account. Which one do you want to keep?
  3. MoneyBroz
    This support request is being escalated to our root admins.
  4. MoneyBroz
    Domain added. It can take up to 2 hours to start working.
  5. clabur19
    please on account clab add clab.eu.org domain
  6. Today
  7. joxdev12
    Please add my custom domain joxdev.it i'll point the dns in the next hour
  8. clab
    clab joined the community
  9. KazVee
    I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  10. techjohnrel
    Good day, I am techjohnrel, and I would like to respectfully request to change my main domain name "techjohnrel.heliohost.us" to "techjohnrelportfolio.heliohost.us". I sincerely appreciate your consideration of my request. Thank you for your service. Respectfully, techjohnrel
  11. zaisty started following Add rDNS records for external VPS IP?
  12. zaisty
    My account name is zaisty on Tommy, main domain is bladerunner.top. I have a question/request (if this is possible): Add rDNS records for my external VPS IP: 45.156.84.85 And add subdomain for it: files.bladerunner.top On my VPS it's look like this: If all this is possible please do that. Thank You.
  13. Krydos
    Please provide the following information: Database name 5-10 table names from the database Any unique string of data that may be in the database
  14. MoneyBroz
    Subdomain added. it can take up to 2 hours to start working.
  15. kekusis
    Hello, i would like my subdomain to be added to my account. Account username: Kekusis Main domain: hax4.fun Subdomain: nationscraft.hax4.fun Thank you.
  16. fuzzynovagoblin
    fuzzynovagoblin changed their profile photo
  17. fuzzynovagoblin
    fuzzynovagoblin joined the community
  18. Yesterday
  19. wolstech
    It's suspended due to high server load, specifically CPU usage. This is usually due to things such as code being stuck in a loop, processes that aren't exiting when finished, running scheduled tasks too frequently, or forgetting to close SFTP connections when you're done with them. Since it's been suspended for more than 24 hours there aren't many details available. Please watch your load here: https://heliohost.org/dashboard/load/ and make any adjustments needed to keep your load down. If you have questions, feel free to ask. Unsuspended. Your account can take up to 2 hours to function.
  20. MoneyBroz
    2026/05/31 17:06:15 [emerg] 613206#613206: duplicate location "/" in /home/bawantha/conf/web/anonymizer.bawantha-beliwaththa.me/nginx.ssl.conf_flask.conf:1 It looks like you tried to add a custom nginx directive but you are trying to pass a location context to another proxy when Hestia already passes all traffic to Apache on port 8080, i fixed the error, and restarted nginx let us know if the error still persists. to add the proxy to port 5001 back, login to hestia, go to web and then click edit, on anonymizer.bawantha-beliwaththa.me, after that click Advanced options and then change the proxy template to python or node depending on what you are using, and then set 5001 in the backend port setting. i also made a backup of your code before making any changes which you can find in /home/bawantha/
  21. hunter93
    hunter93 joined the community
  22. MoneyBroz
    The python modules would need to be reinstalled again, what modules do you need and what python version are you using 3.9 or 3.14?
  23. feedora started following [Solved] Account suspended due to high load
  24. feedora
    After 2 years of having a good time with HelioHost recently, my account feedora has been suspended entirely while I do not have a idea why. Could you tell me a reason for the suspension?
  25. tp21
    Good afternoon. After the recent account server move my python modules stopped working. Although I see that the files were imported into the file system I get an error when running them: Thus, I'm reaching to seek for support on sort this issue. The error is the following: Status: 500 Output: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>500 Internal Server Error</title> </head><body> <h1>Internal Server Error</h1> <p>The server encountered an internal error or misconfiguration and was unable to complete your request.</p> <p>Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.</p> <p>More information about this error may be available in the server error log.</p> </body></html> Thank you.
  26. kbp2025 started following Error: nginx restart failed
  27. kbp2025
    This comes when I add domains, When I try to get a SSL certificate. Please fix this ASAP
  28. wolstech
    Please check your PMs for information regarding your Lily account.
  29. wolstech
    The main domain (texu.helioho.st) itself counts one, so you can only add 4 of those subdomains. I've added tools/store/portal/project for you and left off apk since it doesn't fit. The domains can take up to 2 hours to function.
  30. wangjb
    wangjb joined the community
  31. autamation
    Dear Team, Kindly help to provide Lily Account Username : autamation Thank you.
  32. Texus
    Ok sir understand, Please add the following subdomains to my account: If there are too many domains to add in the five words that I have given you, then you can add three or four domains from the given domains. 1. tools.texu.helioho.st 2. store.texu.helioho.st 3. portal.texu.helioho.st 4. project.texu.helioho.st 5. apk.texu.helioho.st These subdomains are required for my project structure. Kindly add them to my account whenever possible. Thank you for your support! Best regards, texu
  33. Krydos
    It looks like yesod already figured it out, but for anyone who doesn't already know you can manage your PayPal subscriptions at https://www.paypal.com/myaccount/autopay/ If you cancel it through there it won't automatically try to bill you anymore, but your VPS will stay active until your payment runs out. We have had quite a few people ask for pay-as-you-go billing for VPS so you can just pay with one-time payments instead of setting up a subscription. This is something we will implement eventually, but like most things there is no exact ETA for it.
  34. Krydos
    Did you download your backup from https://heliohost.org/backup ?
  35. kitty
    kitty joined the community
  36. Last week
  37. wolstech
    I'll go ahead and put it back for now with a redirect to your new one for you since you have old links floating around out there. Please go through your content and update the links to use the new domain, as there will be a point where the old domain will stop working entirely. Until then, your old domain will automatically direct users to your new domain when they visit it, so the links aren't broken. The alias can take up to 2 hours to function.
  38. wolstech
    Fixed missing DNS zones. It should be available again shortly.
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