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  1. Past hour
  2. Third party DNS is not supported for helioho.st and heliohost.us subdomains.
  3. Marking solved because the user deleted the entire account.
  4. Today
  5. I want to change the default nameservers for my website. I would like to add Cloudflare security and caching features to my site, so I need to update the nameservers to: dion.ns.cloudflare.com saanvi.ns.cloudflare.com Please also remove the previous nameservers if possible. Kindly consider this request, make the changes, and inform me once it is done.
  6. Hello HelioHost Support, Please help remove the domain jpkreatif.web.id from my account. I no longer need it associated with my hosting. Thank you for your assistance. Best regards, Adipra
  7. Domains added, will take effect in about two hours. You'll need to update your DNS if you're not using HelioHost's nameservers.
  8. Thanks. I have made both payment. VPS 6 months: dmcrac Morty 5 USD topup: hhfn Regards, MD Shifat Bin Siddique
  9. Hello, I need my main domain changed to sanctuarysmp.space and to add store.sanctuarysmp.space, status.sanctuarysmp.space and fourm.sanctuarysmp.space as subdomains
  10. The saved Visa card ending with 9921 failed to bill as you expected. Here is a link to pay for another 6 months of Mercury VPS. https://buy.stripe.com/5kAaEWf8t68GeKkdQQ
  11. Yesterday
  12. What subdomain would you like to add? we need to know the full domain name such as subdomain.example.com
  13. No. SSH is not available on any Plesk plan for security reasons. A VPS is required if you need this access.
  14. hello, is it possible to get terminal access with my current plan , ?
  15. Hi guys, can you help me add new subdomain which is locate.[yourdomain] my username is iankristoper26 Thank you!
  16. Domains added. They can take up to two hours to function.
  17. Oh ok. I am ok with hyphens. Thanks.
  18. The _ character is not allowed in a domain name. Are you ok with hyphens? And the answer your other question, you're limited to one node application per domain. Please keep in mind that running more than one on your account might subject you to load suspension anyway. Node is very heavy on memory usage.
  19. Unsuspended. It may take a few minutes to work again. Please let us know if you need anything else.
  20. Thank you. My niece username is delaserre69
  21. Hi! Please, I want to request the creation of the subdomains below: avix_backend.sistech.helioho.st avix_backend_dev.sistech.helioho.st I will host a node.js + express backend web service in each of these new subdomains. Is it possible to host more than one node.js + express web service in a single domain, like sistech.helioho.st ? Thanks in advance.
  22. Those 502 bad gateway messages are normal, they occur every two hours as part of apache restarting. See https://wiki.helionet.org/502_Bad_Gateway The topic for the old server monitor service has been removed.
  23. Unpinned since this service appears to no longer be functional and an official status page is available. For current status information, please see https://status.heliohost.org/
  24. Returning "502 bad gateway" from PHP requests. Also, the status monitor apps pinned in this forum are no longer available, could someone please un-pin them? Or post something that links to status.heliohost.org?
  25. That will indeed cause this... in the future, please contact us first before letting family members open an account if they're sharing the same computer or network. Your account has been unsuspended. What is the username of your niece's account?
  26. Hi, i was create an account with this email tianjayap@gmail.com, and my niece also created an account using the same network which is she is using my mobile wifi network and end up with email that i have create 2 account and my account is suspended. Please open my account again
  27. Domain added. it can take up to 2 hours to start working.
  28. Domain added. it can take up to 2 hours to start working.
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