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Domain added. Please be sure to configure DNS for your domain (either using our name servers or by pointing it to the A and AAAA records shown in Plesk). The domain can take up to 2 hours to function.

Your site seems to be working fine for me. Where are you seeing this error?

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

After i enjoy my past months with my website not breaking with heliohost, ive surprised that my website suddently not working, ive cek my htaccess its still the same as before, and i can verify my wordpress installation is working with wp-cli (my website is https://plj.my.id), the homepage is still safe, but other than that, is showing error "The requested URL was not found on this server."

Hello, I'd like to add the domain lonly.click to my account, username archlinux635. Thanks in advance for your help.

Hello HelioHost Support Team, I’d like to request adding my custom domain shomaroho.qzz.io to my HelioHost account. My account username is arifchy369 I plan to host my shop’s website on this domain. Please configure or guide me on connecting the domain properly to my hosting account. Thank you for your help! Best regards, Arif Chowdhury (username: arifchy369)

Domain added, it can take up to 2 hours to start working. Note that this is your 10th domain, if you want to add more domains in the future then you will need to have a domain removed before a new one can be added.

Lorcanaliste.helioho.st

Subdomain removed.

Hi, Please remove the subdomain and delete the information in the project dramapixel (https://dramapixel.helioho.st/) to recover available space, as the account was blocked due to the 4MB limit. Thank you. User: dramadan

Account unsuspended.

Duplicate request. Please see https://helionet.org/index/topic/65883-appeal-regarding-possible-terms-of-service-violation/

The account yolder has been unsuspended. Shared networks will indeed cause this issue. It may take a little while to start working again.

Hello HelioHost team, Thank you for your message and for the great work you do providing this service to the community. I would like to clarify that I have not violated the Terms of Service. I only have one active account and have not created or used any additional accounts, nor have I shared it with anyone else. It's possible that the alert was triggered due to a shared or public network I recently used to log in (for example, from work or school), which could have caused this misunderstanding. Please review my case again, as I'm sure I comply with the Terms and do not have more than one account. Let me know if you need any additional information from me. Thank you for your time and attention. Best regards, Yolder

Dear HelioHost Support Team, Thank you for reaching out to me regarding this issue. I appreciate the transparency and the opportunity to clarify the situation. I would like to confirm that I have not created more than one account, nor have I violated the Terms of Service in any way to the best of my knowledge. I understand and fully respect your policies, especially given the limited resources available and the high demand for hosting. If the alert was triggered by a shared internet connection or dynamic IP address, that may be the cause, as I occasionally connect from a public or work network. However, I assure you that I maintain and access only my own personal account, and I am not managing any accounts on behalf of others. Please let me know if you require any additional information from my end to verify this. I value your service and would be happy to cooperate fully to resolve this matter. Thank you again for your time and support. Sincerely, Yolder

When requesting to add a domain, please make sure you specify the entire domain you want added, including the TLD (.com, .net. .heliohost.us, .helioho.st, etc) to make it easier for staff to understand the request. Since you already have a helioho.st domain on your account now, I've guessed you would want the same thing and have now added anchietareboque.helioho.st to your account. If this isn't what you wanted, please let us know the full domain you want added. The domain addition may take up to 2 hours to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Dear support, My username is kpfv and I want a new domain to my account. The domain name is anchietareboque Thank you very much. Regards Keni

Domain changed. It can take up to 2 hours to function.

That account is not suspended. The server's /tmp folder was full, which has since been fixed.

Should be fixed. /tmp was full again...

I have the same issue i can't login even to the forum. Site: ecity.gr, at morty. It doesn't even find me as registered. The plesk looks like find in temp a part of the storage of the db is dead or generally may lost a part and need the backup. Server Error 500 Plesk\Exception\Database DB query failed: "DESCRIBE `SessionContexts`" Error code: 1 Error: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql-temptable-3c8351-264145-234b1.MAI' (Errcode: 28 "No space left on device"), query was: DESCRIBE `SessionContexts` Type Plesk\Exception\Database Message DB query failed: "DESCRIBE `SessionContexts`" Error code: 1 Error: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql-temptable-3c8351-264145-234b1.MAI' (Errcode: 28 "No space left on device"), query was: DESCRIBE `SessionContexts` File Mysql.php Line 68

Hi! I'm having troubles to login, too... I tried to login in login page and appears "Unable to login with that username and password." In https://morty.heliohost.org/, appears this:

Hello , Why did you unfairly suspend both of my accounts? emmanuelfosso205 is on a billed server, and today I'm unable to log into the admin panel. As for emmanuelfosso206, I never understood anything until today.

Hi, I’m a free user on the Johnny server. I’d like to change my subdomain from sphinx0945.helioho.st to ctugenrollment.helioho.st if available. Thank you!

Your VPS is ready now, and you should have received an email about it. Depending on the OS you select it can take anywhere between 6 minutes to 24 hours for it to be ready. CentOS Stream 10 is closer to the 24 hour end of the spectrum. In fact, you're the only person who has ever requested this OS.