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  2. Unsuspended. It may take a few minutes to work again.
  3. Domain added. it can take up to 2 hours to start working. a root admin can assist with the dns records. escalating....
  4. It may have been some legacy experimental or learning code, with no intention of causing harm or damage. If it has caused any issues, I sincerely apologize. I kindly request that you remove the related files and help unsuspend my account.
  5. Today
  6. Since we never heard back from you, and you never paid for the Morty plan, you have been moved back to Johnny which doesn't have support for PostGIS, and this thread has been marked solved. Let us know if there is anything else we can help you with.
  7. My username is kangjoyeuse. Can you add forcoder.my.id to my account and also add following dns record? name: mail.aliasvault type: A content: <public ip> name: aliasvault type: MX priority: 10 content: mail.aliasvault.forcoder.my.id
  8. I apologize for using this alias. I've sent you a message with the email address. Thank you.
  9. Domains have been removed/added as requested. Please note that it may take up to 2 hours for the change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
  10. Your account was suspended as it contained Malware. Could you please provide more details on what you were hosting on your site?
  11. Please add alendria.dpdns.org to my account and remove alendria.dsdns.org from it ,last time I miss spelled it and thanks for previous request acceptance anyway šŸ˜ŒšŸ˜ŒšŸ˜ŒšŸ˜Œā¤ļøā¤ļøā¤ļø
  12. You're suspended for signing up with a disposable email address. Per our Terms of Service, disposable email addresses are not allowed. Please provide us a real email address and we will update your account and unsuspend you.
  13. Hello, may I ask why account ichaox1 was suspended? Thank you!
  14. Sorry, I just read about this now. I won't be able to edit the title; do I have to start a new topic? username: v server: Johnny domain: v.heliohost.us
  15. Why has my account been suspended? May I request for this to be lifted? Thank you.
  16. Domain added. it can take up to 2 hours to start working.
  17. The administrator folder has been discarded and the account unsuspended. Please fix it quickly as the account only has 3MB of space free.
  18. I would like to add my domain to my account. username: codecreature current domain: codecreature.helioho.st domain to add: codecreature.net
  19. It was already unsuspended here: https://helionet.org/index/topic/65497-hh247916-utf-8qmy_account_is_suspended_e29aa0efb88f/
  20. I received email from helio host that using my ISP two accounts found but that is may be mistake as my ISP is also used by my friends may be he or she login using my ISP so this is not intended as I am aware of terms and conditions so I request to revoke suspension of my account https://myatelier.space Thanks
  21. Support requests have a turnaround time of up to 24 hours for replies. Please do not bump your request unless at least 24 hours have passed, as we work the oldest requests first, and doing so just moves you to the back of the line. I’ll try to take a look at this later tonight when I’m at a computer…
  22. Yesterday
  23. How is anyone going to know that the domains are in the same account then?
  24. Site Status is Suspended .... Could you please remove the sespension as soon as possible?
  25. No, I am the only person who will access the business account
  26. I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  27. Hola estimados. Mi nombre de usuario es b3t0r0ck, me gustarĆ­a solicitar de su ayuda para poder restablecer mi cuenta a cero para poder iniciar un proyecto nuevo. les agradecerĆ­a mucho su ayuda.
  28. Plz delete administrator folder and when the site is back i will fix it ...
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