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  1. Past hour
  2. Hey, Again task scheduler disappeared from the panel. Please check.
  3. An administrator will be able to set this up for you.
  4. Domain added. It will begin working in about two hours. You'll need to create an A/AAAA record pointing to Tommy's IP or switch to HelioHost's nameservers.
  5. Today
  6. nevermind but can teckinnovations.com be added
  7. is Ncatey2 the correct username for it?
  8. it did it again i type in the new password twice and it instantly sends me back to this
  9. Please Set Up SPF, DKIM, and DMARC Records on my website nottanmayyy.heliohost.us I did a mailtest and here is the url: https://www.mail-tester.com/test-gc6o4vtiq I'm unable to send mails to Gmail for this reason.
  10. Hello Heliohost, I have an existing Johnny account and I'd like to test an ASP.NET backend. May I request for a Lily account please. Thanks
  11. Yesterday
  12. OK, I see.. I guess I need to find a better way to handle my processing or switch to a VPS. I wish I would have known about all that before ! Well, I guess I still have a free hosting for life 😃 Thanks for your support anyway
  13. No. That's why I suggested switching to a VPS. Another option is you can switch to Python CGI instead of Flask. The timeout on CGI can be increased if you need it.
  14. Thanks for your answer ! Ok, then that was a really strange coincidence that every timeout was followed by a restart 😃 It's not happening again so I was wrong on that ! My code can handle Nginx restart as in it won't break anything, just cancel the current request.. I can deal with occasional restarts as they look like quite fast and seamless. And my project is just a developement demo.. So is it possible to increase the timeout ?
  15. You're not causing Nginx to restart. Nginx restarts hundreds of times per day on its own. Each time some domain gets SSL. Each time a new account is created. Each time an account goes inactive. Each time an account gets unarchived. There are tons of reasons for Nginx to restart, so if your code can't handle an Nginx restart, increasing the timeout isn't going to help and you need to get a VPS.
  16. I whish I could make it more efficient .. It's already heavily optimized. The script's bottleneck is actually not the CPU but the external API it's calling repeatedly, which has quite a slow rate limit.. CPU processing time in the most unseen extreme cases will be like 20sec, but is usually between 1-8 seconds.
  17. Domain added. it can take up to 2 hours to start working.
  18. Could you please add the domain salut.icu to my package? Thanks!
  19. I understand that the answer could be no and that would be totally reasonable. I was expecting to see some data in the "Account Load" dashboard but yeah it still shows 0. That would actually help address the impact my script has on the server. Maybe there is actually an issue with the memory and the CPU usage report for my server ?
  20. This would be up to Krydos. We typically limit script runtimes to prevent users from using more than their fair share of resources and causing high load, so it's quite possible (if not likely) the answer will be no, in which case the solution will be to rewrite your code. You could either make it more efficient, or you could do the work in multiple smaller batches that finish in less than 60 seconds. Your account shows 0 load over the last 24 hours though, so I don't have any data to look at...
  21. Hello Support ! The endpoint on the Python backend of my project does some heavy data processing. Sometimes resulting in very long response time >1min depending on the data input. This result in the connection being "timed out" by nginx. Also when this happens it sometimes restart the server. These are the errors I get: upstream timed out (110: Connection timed out) while SSL handshaking to upstream peer closed connection in SSL handshake (104: Connection reset by peer) while SSL handshaking to upstream Would it be possible to change the default timeout setting and prevent restarting the server when it happens ? 180s would be enough. I've read it can be done with the following settings. proxy_connect_timeout 180s; proxy_send_timeout 180s; proxy_read_timeout 180s; fastcgi_send_timeout 180s; fastcgi_read_timeout 180s; Domain: grafolana.helioho.st Thank you, Regards
  22. Account unsuspended, it should resume working shortly.
  23. kindly to keep this autamation account, you may delete the other account
  24. Ah, that account is in fact suspended for violating our terms of service. Users are only allowed to create one account. What account would you like to keep?
  25. sorry, mistakenly typos @Unknown025, it's supposed to be : autamation
  26. There does not appear to be an account with that username.
  27. Dear Team, Got email that my account has suspended, i think im not violating any TOS here Can i request to unsuspend ? Username : automation Thank you.
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