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Thank you for the swift reply! The instructions were clear and sufficient, I have just pointed the nameservers here, so it should work in a couple of hours. Thanks again, Zsolt 🙂

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello there, I would like to ADD a new domain to my existing bananabox.heliohost.us one, which I have just registered here today. The domain is this: desklap.top I use Porkbun as the domain registrar for this domain, and I wish the point them to the nameservers here, if possible. Would be nice to have both (bananabox.heliohost.us + desklap.top) available for my small projects. Thank you, Zsolt 🙂

Alright, the site is working on the new domain so the topic can be closed now. Thank you!

No need to change it then. If you ask for additional domains for extra projects, they automatically get their own document root. Your main domain is always ~/httpdocs/ , but extra domains would use a folder named after the domain instead of httpdocs (e.g. ~/extradomain.helioho.st/ ), so they're automatically separate. Changing the docroot was a common request back in the cPanel days because cPanel used to put the addon domain roots inside the main domain's root, but Plesk doesn't do that.

This is the software in question: https://codecanyon.net/item/max-profit-online-investment-platform/26164846 Worth noting that even if he had paid for it, he can't run it here because we no longer allow investments or other financial offerings as of our June 25, 2025 TOS update. (Our data center does not meet industry data security standards for handling or storing this sort of information).

Your account was suspended for hosting nulled software, which is against our terms of service.

I've read on another post that the root folder could be changed if needed for having more projects on the same account, but I'm not really sure if this is how it should be done or if it's really necessary (I'm not planning to make another site right now but I might want to in the future)

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups Could you please provide justification why you would need the root folder changed, such as it being a requirement for a particular software package you're trying to install? A root admin would need to consider making this change so we like to give them the reasons behind the request. Thanks!

I'd like to change my main domain to cult.helioho.st I'd also like to change the domain's document root from /httpdocs to /httpdocs/cult (if possible) My username is souovito

For any admin here wanting to ask whatever username he has, it's 'lighttec'. Could tell because heliohost and forum name match

WHAT THE REASON FOR SUSPENDING THIS SITE?

Domain added. it can take up to 2 hours to start working.

Thanks in advance.

Your account is still over the 1000 MB limit by 47 MB. Would you like to regain access to your account for free by telling us which files or directories to delete, or would you like to increase your account's storage space at https://heliohost.org/dashboard/storage/ ?

OMG THANK YOU SO MUCH!! It worked!! I'll definitely leave a rating in trustpilot!

Can you login with the new password now?

I've done it, may you please do the magic?

TYSM, i was just scared because opsec's a thing btw

Go to https://heliohost.org/password/ and submit the username jimbobdeluxe and the new password you want to use.

PII btw, can youc ensor that? Anyway, no i just have access to the said account here. I mostly got screwed over with editing /etc/passwd (i was gifted this afer i did all the chores in the house, so no i dont have paypal, tl;dr)

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Are you the owner of the h...n PayPal account, or who is?

Hello! My username is jsantosdias and I would like to add this domain: t3fad.heliohost.us Thank you! João Dias

Yeah so.. problem, Maybe I don't wanna add this to a secondary contact? I just want the uh.. well password reset. From special request, okay.. I have access to the heliohost vps control panel if you want proof too