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mr.robot started following please unsuspend my account
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i was sick for few days, didnt came back to finish development of this startup store. could you please provide instructions how to not get suspend in future. Myspace.pk johnny server
- Today
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Thanks. Already deleted it. By the way did it raise the flag because of the word "proxy" inside the script?, because its not like a network proxy, it's actually just an API endpoint. It was an AI generated script, and it decided to use the word "proxy" as handler.
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Unsuspended, please remove it within 24 hours. It may take a few minutes before you can login again, and your domains can take up to two hours to function.
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Question Regarding VPS Service and cPanel Availability
Krydos replied to emmanuelfosso205's topic in Customer Service
We strongly encourage anyone who will listen to avoid cPanel at all costs. Very evil people work for that company, and the control panel is pretty bad too. -
I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Happy programming! 🙂
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Oh yes, I do have that but no longer use it though. So yeah I will remove it later when I get the access back.
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jonathani3vee started following [Solved] I want to add a domain
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Hi i want to request for a domain name to be added to my account i'm a young developer still working on my project and testing it. I see helio host as your home where i can grow and also develop my programming skills. Domain : saferfunds.2bd.net God bless you
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Question Regarding VPS Service and cPanel Availability
wolstech replied to emmanuelfosso205's topic in Customer Service
No it does not. VPSes come as an empty linux VM with root SSH access. If you want a control panel, we can provide Hestia for free upon request (just let us know you want Hestia after you buy it and we can rebuild it with Hestia included). Plesk is an option on VPSes too, but if you want to go that route it adds about $15/month to the price of the VPS because we have to pass along the license fee Plesk charges. You might also need to buy more than the base 1GB RAM for Plesk to perform acceptably. -
You're suspended for what looks to be a node proxy for Gemini running on your account. It's not really a traditional proxy like the ones that usually get people suspended for this reason, but the terms do say that you can't run a proxy of any type on our Plesk plans as they use too many resources. Let us know when you're ready to remove the node proxy and we can unsuspend you.
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emmanuelfosso205 started following Question Regarding VPS Service and cPanel Availability
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Hello HelioHost Team, I hope you're doing well. I am interested in subscribing to one of your VPS plans, but I would like to confirm an important detail before proceeding. Could you please let me know whether your VPS service includes cPanel? I need to test a script that requires cPanel for automation purposes, and I want to be sure that your VPS offering will meet this requirement. Thank you very much for your assistance. I appreciate your time and look forward to your response. Best regards,
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My account was suspended and I didn't know what caused it. I have read the terms of service and I didn't think I have violate it, if I have misunderstood about it, please let me know, I will fix it right away once the account has been unsuspended. Or if it's because of high usage, I probably forgot to turn off my external cron job when prototyping last night before went to bed.
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ahmed01 joined the community
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jeremybrown joined the community
- Yesterday
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Looks like you got it to work, let us know if you need help with anything else.
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Hello! You can use your own custom domain as your new main domain, or we can add it to your account as an addon domain. Just let us know the full domain you want, including TLD (.net, .com, etc.) and whether you want it as your new main domain, or as an addon and an admin can add it to your account for you.
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amar63 started following want to add my own domian
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Hello HelioHost Support, I want to use my custom domain username: amar63 Thank you!
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skowronka48 joined the community
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gaelebg0 joined the community
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bazs joined the community
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I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
- 1 reply
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websridhar joined the community
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talesaz started following [Solved] Add new domain
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Hi. Please add the domain sotai.com.br to my account. Thanks!
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apologies - I had a a massive brain fart - I just realized I just needed to add the domain config to nginx and update A/AAAA records - sorry for the confusion
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Yes, I intentionally signed up for a VPS account
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Yes, you can change the email address for your account inside Plesk. Please see here for the steps on how: https://wiki.helionet.org/FAQ#How_do_I_change_the_contact_email_address_on_my_account?
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Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py
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Did you intend to get a VPS or a shared hosting account? username litebrite belongs to a VPS instead of a shared hosting account.
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foreverjohnsons joined the community
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username: gdjkhp server: tommy python: 3.12? module: bcrypt
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litebrite started following [Solved] Custom domain request and [Solved] Email address change
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Is it possible to change the email address I used to sign up?
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I would like to add edwardjedmonds.com to my account. My username is litebrite. Thank you, Edward
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That account's registration is not finished. Try the link in the email again to see if it will let you complete registration. If it does not, let us know and we'll cancel the partial registration and send you a new invite to try again.
