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You already received a response from wolstech about this issue here: https://helionet.org/index/topic/61001-unsuspend-my-account/

Unsuspend My Account 😔, nothing to say!!

It looks like it's already unsuspended. Please remove WP quickly. It's the number one cause of load suspensions, especially when extensions are installed. Your site is already causing load spikes again as seen on the far right of your load chart.

Hello sir, Please unsuspend my account as it got suspended again as I was going to delete old WordPress after taking backup. Also I promise that there won't be any overload after I remove it. Also, I'm activating premium cdn. Username tarkesh7 Server Johnny Dr. Tarkeshwar Patil

Maybe it wasn't 6 hours ago, but it definitely is now. High server load. 11487.30 CPU. This is your second time for this. What have you done to attempt to fix the issue?

You're suspended for having more than one account. Which one would you like to keep?

Please unsuspend

Your account isn't suspended.

Answered on Discord. Please reduce your CPU usage. WordPress is known for causing high server load, so consider using alternatives if possible.

Dear Sir, I just installed wordpress and was configuring the settings and the account got suspended. Please unsuspend the account and I'll see to it all things are optimized and dosen't overload the server. Username: tarkesh7 server: johnny Dr. Tarkeshwar Patil

Hey Buddy, I Don't Know About This 😞 Unsuspend My Account

Domain added. Please make sure you configure DNS so the domain will work.

Your Plesk account has been deleted. Thank you for trying HelioHost. For what it's worth, users are successfully running thousands of different pieces of software here, however our service does sometimes struggle with applications such as Wordpress and Moodle that have demanding resource requirements because of the limits we impose to ensure fair access for all users. Many users have gotten WP to work (and stock WP actually runs fine on its own), though more advanced websites do require planning, use of tools like Cloudflare, and the avoidance of larger extensions such as the ones I mentioned above to get a functional site that doesn't result in errors or load suspensions. Wordpress does work properly on our VPS plan if you're interested for $4/month, and we can install a control panel like Hestia at no cost to eliminate the need for command line management if you wish. We also plan to offer a paid shared hosting option called Morty that should better handle these applications too, though there is currently no ETA on when that offering will be released.

Morty isn't available yet. A news post will be made when registration are available.

Yeah, that site is causing some nice spikes, which as above is completely unsurprising for Wordpress. Please fix it or remove Wordpress. Unsuspended. It can take a few minutes to work.

A tragedy announced 🥲

Hey Buddy, I Don't Know About This 😞 Unsuspend My Account

Did it work prior to enabling WSGI control?

I'm currently on Tommy and would like to migrate to Morty when possible. Is there a waitlist?

What domain do you want added?

Domains currently can only be added by a moderator or root admin. This functionality will return in the future but there isn't an ETA for it.

Changed

I want to use my own domain zectigo.eu.org I've configured ns1.heliohost.org ns2.heliohost.org in cloudflare NS dns please replace domain to zectigo.eu.org from https://zectigo.helioho.st/ My username: sabzgunbad3 https://zectigo.helioho.st

Thankyou! My site is UP and running NOW. Can you please tell me how do i add my domain not subdomain

Also have you tried clearing your browsers cache? I'm getting a 403 error when accessing your site instead of the default page.