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Please do not create duplicate forum threads for the same issue. All helpers are unpaid volunteers who donate their time to assist others. Asking the same question in multiple posts can lead to wasted effort and slower support. For guidance on where and how to ask for help, see: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help? For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA Posting the same question multiple times may delay answers to your request. Your query will be dealt with under the other post you created for the same reason. Please ensure you check there for updates: https://helionet.org/index/topic/64524-suspicious-login-detected/#comment-290135 Locking this duplicate request.

Dear Support Team, I recently received a notification that my account has been suspended. I have reviewed the Terms of Service, and I believe this action may have been taken in error. To the best of my knowledge, I have not engaged in any activity that would violate your platform’s rules or policies. If there was any misunderstanding or if my actions were misinterpreted, I sincerely apologize and would appreciate the opportunity to clarify the situation. I kindly request that you review my case and consider lifting the suspension on my account. If there is any further information or action required from my side, please do let me know—I am more than willing to cooperate fully to resolve this matter. Thank you for your attention and understanding

Neither account in this group is named “see”. Do you want coqco or xjtu?

Please feel free to close or deactivate any other associated accounts. I assure you that going forward, I will strictly use only this one account(see) in full compliance with your policies.

Hello I have again this Message, my wife is using One Account too. Maybe this is the reason ?

OK thank you

Account zz has been unsuspended. It may take a few minutes to work again.

I only have this one account. I don't know why you think I have multiple accounts. I only need this one account.

Domain added. it can take up to 2 hours to start working.

Add a domain:zzdsa.com

No problem

Thank you both or the reverse DNS and the rebuild!

No thank you. Didn't realize how memory intensive that would be. Thanks for the heads up.

WSGI restart access uses at a minimum 260 GB memory per day, so you're looking at a bill of $1.91 per month or more. Are you sure you want to proceed? If you want to enable WSGI restart access for a few days or a week that is fine too, and then we can remove it so your bill goes back down to $1 per month.

The rebuild has started and you will get an email once it has finished. this rebuild is free, but if you need another rebuild prior to 2025-06-22 it will cost $1.

The rebuild has started. you will get an email once it is finished. this rebuild is free, but if you need another rebuild prior to 2025-06-22 it will cost $1.

Reverse DNS for your VPS has been set up as requested. MoneyBroz will be starting the rebuild soon.

Hey I got again the Message, I dont know why ? My wife is using a Website with the Name Lorcanawawi is this the Problem ?

Domain added. it can take up to 2 hours to start working.

You’re suspended for creating more than one account. Users are only allowed to have one account. Which one do you want to keep?

I just built a blog site and didn't do anything else.

Hi guys! Could you please add the new domain "livre.heliohost.us" to my account? Thanks!

I am requesting for WSGI Control Access for: - Username: caberbot - Server Name: Morty - Domain Name: caberbot.helioho.st

You're suspended for having more than one account. Users are only allowed to have one account. Which one do you want to keep?

Krydos or MoneyBroz needs to do this for you.