All Activity

The problem appears to be centered around the mail.yieldandco.com not getting the certificate, even when I reissue. The settings page does show that mail.yieldandco.com should be secure, but it's not being recognized when you attempt to go to that site.

When I run the SSL Labs test it comes back with a "Warning: Inconsistent Server Configuration" message. Attached is the report. This could possibly be the problem. screencapture-ssllabs-ssltest-analyze-html-2025-08-27-11_20_50.pdf

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Thank you, it works now. It looks like I should have just waited.

None of those appear to be the problem. What does the error logs say is happening?

1. No 2. 1.1/1.2/1.3. For SMTP, you need to connect on port 465 for TLS support. Use 993 for IMAP. 3. No. We use dovecot. 4. Allowed by default but IPs get blocked if they try to log in incorrectly too many times.

Same error message with trying to connect emails to my Hubspot CRM. I tried the settings with the exact details shown in Plesk, and then changed the two email lines to show johnny.heliohost.org instead of the domain name for the Incoming and Outgoing mail servers. Please help. Here's a few questions from Hubspot: 1) Does the server use "ActiveSync"? If so this could be the culprit. 2) What TLS is being used on the server? TLSv2 is not allowed. 3) Is Courier-IMAP the IMAP Software? 4) Is there any IP address blocking? Where we need to include Hubspot as authorized. Here's a link to the knowledge base with IP addresses that Hubspot may use: https://knowledge.hubspot.com/connected-email/set-up-imap-settings-for-your-email-domain?hubs_content=knowledge.hubspot.com/connected-email/technical-requirements-for-connecting-your-inbox-to-hubspot-with-imap&hubs_content-cta=add-the-ip-addresses#view-list-of-ips-to-whitelist Thanks,

I am using the new free domain service: DigitalPlat Domain. I would like to send steelsandgaming.us.kg to my SteelSand account can you set that up and tell me the DNS Server names I need to use? Thanks, Steve

It looks like you already excluded the web firewall rule. Did you wait 2 hours after disabling it for Apache to restart and test it again?

Crappy free hosts disable it as a lazy way to avoid people sending spam. I've never known a paid host that blocked it, and we don't block mail() here even on our free plans. Rather ironically, our experience is that very few legitimate apps actually use phpmailer...most apps use mail(), SimpleMail (which is ultimately a wrapper for mail() ), or some SMTP implementation instead. Mail vs PHPMailer has nothing to do with mail landing in spam, as the resulting emails are identical from both methods. Content, DNS configuration, and domain reputation are the major factors. Mail() doesn't support authentication or encryption because they aren't applicable. It uses the server-wide mail settings in php.ini and doesn't even accept a mail server name. Also, is this AI generated nonsense? We don't appreciate AI generated posts here...they're often inaccurate and could get you banned from the forum for spam.

I think this has happened before...Krydos can exclude it. Escalating.

Honestly, you should avoid using PHP's mail(). - Many shared hosts disable it. - Even if it works, emails often land in spam. - It doesn’t support authentication or encryption. PHPMailer (with SMTP) is much more reliable and is considered the best practice for sending emails in PHP today.

PHPMailer is more reliable than PHP's mail(), and works well on shared hosting without Composer. Steps: 1. Download PHPMailer ZIP here 2. Upload the folder to your host (e.g. /phpmailer/) 3. Use this sample code: <?php use PHPMailer\PHPMailer\PHPMailer; require 'phpmailer/src/PHPMailer.php'; require 'phpmailer/src/SMTP.php'; $mail = new PHPMailer(); $mail->isSMTP(); $mail->Host = 'your_email_server'; $mail->SMTPAuth = true; $mail->Username = 'your_email@example.com'; $mail->Password = 'your_app_password'; $mail->SMTPSecure = 'tls'; $mail->Port = 587; $mail->setFrom('your_email@example.com', 'Your Name'); $mail->addAddress('recipient@example.com'); $mail->Subject = 'Test Email'; $mail->Body = 'Hello, this is a test email sent via PHPMailer on shared hosting.'; echo $mail->send() ? "Sent!" : "Error: ".$mail->ErrorInfo; ?> PHPMailer + SMTP ensures better deliverability, supports HTML emails and attachments

I am working with google oauth. The URL that is called by google seems to be blocked by heliohost. In the Web Application Firewall I added the security rule ID 210580, but that didn't help. From this forum post it seems like you need to adjust the rule on your side: https://helionet.org/index/topic/63233-solved-google-login-not-working-calling-a-403-error/ Would you be able to do that? My domain is https://knowledgebase.heliohost.us Here is the error [client 2a02:21b4:1a35:d800:7573:34c7:4ad9:cef7] ModSecurity: Access denied with code 403 (phase 2). Matched phrase ".profile" at ARGS:scope. [file "/etc/httpd/conf/modsecurity.d/rules/comodo_free/08_Global_Other.conf"] [line "57"] [id "210580"] [rev "2"] [msg "COMODO WAF: OS File Access Attempt||knowledgebase.heliohost.us|F|2"] [data "Matched Data: .profile found within ARGS:scope: email profile https:/www.googleapis.com/auth/userinfo.email openid https:/www.googleapis.com/auth/userinfo.profile"] [severity "CRITICAL"] [tag "CWAF"] [tag "Other"] [hostname "knowledgebase.heliohost.us"] [uri "/api/auth/callback/google"] [unique_id "aK7wBxk6NpbxASBBcBFsRQAAAU8"]

Do you think your site has a configuration error (eg. Php,...)🤔

It causes high traffic 🗿(or not)

Hmm... I think a bad robot is using brute-force to crack the password

Change both the outgoing and incoming mail sever settings to johnny.heliohost.org as above and try again. Many programs don't like when you use your domain in the mail server fields because the server identifies itself as johnny.heliohost.org when you connect. Also, (while not the case here) some people use Cloudflare, which can't pass mail connections.

That feature is only available for Morty users.

Your account has been reset, check your email for a new invite to recreate it.

pls reset my account for me

Pls i want to reset my account, and start over, new start, new domain, new building

im on johnny the username is cfcatboy and i want it on cfcatboy.heliohost.us/lightbulb please

can i please have WSGI Control Access my domain is cfcatboy.heliohost.us

Domain added. it can take up to 2 hours to start working.