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Since the other account is still suspended in this matched pair, I'll just unsuspend it for you instead. Is the other account yours? The other account is on Tommy. If this is yours, we can combine them so the disk space and both domains are on one account. Unsuspended.

Ok can i ask for a refund ?

Domain added.

You were suspended for creating multiple accounts, which is against our terms of service. You can only choose to keep one account, the rest will remain suspended.

Hello, My account appears to be suspended or queued, and I would like to understand why. I am the only person who uses this account, but I sometimes log in from different locations — my workplace and my home — which might have caused this situation. Here is the requested information: a. HelioHost username: gervaiscrepin b. Server: Tommy c. Main domain: https://suspended-domain.ne Could you please check my account and let me know the reason for the suspension? I’d also like to know what steps I should follow to get it reactivated. Thank you very much for your time and assistance.

Also This Account 'deltaforcemods' was created to send this support ticket for my Main account vihaanshah

My Username Is - vihaanshah i would Like to Add Another Domain For my account. deltaforcemods.heliohost.us Please add This Domain For me because I Need It Urgently Regards

Yes, please, can you also disable automatic backups?

Hiya, Hosting noob here — I believe I'm supposed to request the addition of a domain I've registered, in order to have it correctly resolve at HelioHost? My username is Dddddecorating, and the domain to add is: dddddecorating.com The nameservers have been updated at my registrar's admin—is there anything else I need to do here on the HelioHost end (besides upload files) to properly point traffic to the domain? Thanks!

Yeah. It works now. Thank You. The login credentials. Are they same as VPS login ?

Does this work?

Excellent!!! Thank You.

I've made that change for you, it'll take effect in a little over an hour. As for banners in the sizes you listed, I don't know if we have any that fit those resolutions exactly, but there are some samples in our Discord and in this thread.

Dear Heliohost crew, I needed VPS closer geographically, that is, in Europe, and currently don't need a service in USA. Thank you for being my first provider, thanks to you I was able to host stuff for myself and friends. Until next time

my username is inw Please rename widgets-external.shoptions.net to external.shoptions.net Also send a 320x50, 300x600, 300x250 and 728x90 HelioNet banner. Thank You

Should I open a new ticket to have widgets-external.shoptions.net renamed to external.shoptions.net

Also send me a 320x50, 300x250, 300x600 and 728x90 banner so I can run it on my websites

I meant widgets-external.shoptions.net to external.shoptions.net

Thanks So Much. Could you rename widgets.external.shoptions.net to external.shoptions.net

Domains added. it can take up to 2 hours for them to start working. You can also download a backup of your account before the domains above were removed at https://heliohost.org/backup

The large bulk of your space is automatic backups of an easyappointments installation: root@morty [/home/nlbarbershop.com/httpdocs/prenotaora/storage/backups]# du -hs 793M . Do you want me to empty that folder?

Yes, a root admin can do this.

Okay. Let's take away m.informationnetworkwebsite.com and mobile.informationnetworkwebsite.com

Could I get a detailed report of what is consuming so much?

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.