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  2. my username is: lightoftrus my current domain is: mnphy.dpdns.org i want to Unsespense my account ... thanks
  3. Today
  4. The account that owns the steamspace.in domain is suspended because the website was compromised and infected with malware. The forum account you're posting from does not match the username or email addresses on that account, so we can't provide any additional support or information. If this is your account, please post from a forum account that shares an email address with the hosting account.
  5. thank you ... but now my account is Suspended because in Disk space I have : 1071.5 MB used of 1000 MB help plz
  6. Domain added, it will take effect in an hour and a half.
  7. Hi my username is pandaaaa, could you please add this domain meesho.com.heliohost.us to my account
  8. the iot form monitoring page is suspended so please do unsupended
  9. https://steamspace.in/projects/ser24138_iot_farm_monitoring/index.php
  10. Nope. Not something like that
  11. Okay. I'll do something about that. Thank you
  12. Main domain changed. it can take up to 2 hours for the new domain to start working. You can also download a backup of your account before the change at https://heliohost.org/backup/
  13. Yesterday
  14. my username is: lightoftrus my current domain is: zphy.helioho.st i want to add this domain: mnphy.dpdns.org to my account and make it the main domain
  15. Domains added. it can take up to 2 hours for them to start working.
  16. I am looking for a coder to create User-reg module for @custom-domain webmail setting service which piggybacks an email forwarding service, gmail storage and smtp
  17. Please the new domains alendria.gt.tc and alendria.dsdns.org to my account
  18. Yes, thank you so much
  19. Domains added, they will take effect in about 1.5 hours.
  20. You were suspended for exceeding 200 GB of memory. You will need to reduce your server load or upgrade to Morty. I've unsuspended your account, so please fix your application before you're resuspended.
  21. Hi, my username is paulamanc and I would like to request the addition of the following subdomains to my account: painelservicos.heliohost.us portifolio.heliohost.us painelgestao.heliohost.us Thank you for your assistance! Best regards, Paula
  22. Please unsuspend for my account
  23. Last week
  24. Are other people going to be logging in to your business account?
  25. Domain added, it'll take effect in about an hour.
  26. Pls i want to add another free domain to my account with the name, postpilot.heliohost.us
  27. The settings look correct. While not good practice from a security standpoint, does it work if you check the box at the bottom 'Trust any certificate' (which basically tells it to just blindly use whatever certificate is offered by the server without verifying it)? The certificate provided by our server is issued by Lets Encrypt, and its possible Hubspot explicitly chose to not trust LE or our servers because both are a free service. Also, what are you using for a username and password to log into the mail server? It needs to be an email address and associated mailbox password that exists on your Plesk account. Authentication is required for our servers, and it has to specifically be a mailbox you created (you cannot use your heliohost username and password for email). Finally, if unencrypted connections are allowed, try ports 143 (IMAP) and 25 (SMTP)
  28. This support request is being escalated to our root admins.
  29. This usually means either your antivirus or your network is blocking the connection if you are on a school or business connection then the network administrator probably blocked websites of webhosts. if you are using an antivirus, try disabling it and if that works, then you can report that as a false positive to the antivirus provider.
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