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Thank you!

Does it work now?

Are you using Python 3.12 or Python 3.9?

Hello, Would you please add the domains bsmdocsclearance.com, erp.bsmdocsclearance.com and delete the existing domain erp.hyflowmarine.com, from my account. Thanks in advance

Thanks, I will wait for Krydos to answer.

Krydos would need to look at this. Not sure if this one is possible or not, as I know very little about Python.

Krydos will need to look at this as well.

Hi again! Thanks for enabling remote PostgreSQL access. Could you please also grant CREATE privilege on the database 'blasco86_tstsite_db' to my user 'blasco86_tstsite' so I can create my own schema? Thanks a lot!

Thank you

Hello Is any chance to add fastAPI python frameworks package support to Tommy servers and also Uvicorn ?

Domain added, will take effect in an hour and a half.

i-ris-ph.helioho.st

Thanks, it's working now. Regards, MD Shifat Bin Siddique

Thanks! It's all working perfectly, now!

Got it and thank you all for the clarification, it’s much appreciated!

It looks like you paid $19 for $24 Morty prepaid balance. This isn't a subscription. It's just a one-time payment, so there is no billing zipcode or any billing information at all really saved. $24 balance at $1 per month generally lasts people 2 years, but if you have any memory or CPU overages it could shorten the time. You can add to your prepaid balance at any time if you want, but right now your estimated expiration date is 2027-09-21. We'll email you once a month to keep you updated on how your balance is being used. If your balance goes all the way to zero we'll email you one last time to ask you if you want to increase your prepaid balance, and if we don't hear from you your account gets moved to Tommy, and will then require logins every 30 days to stay active. If you fail to login the account is archived, and you can renew it at any time through our website. TLDR: You didn't signup for a subscription.

Stripe I think Krydos has to cancel it and then just have you create a new new subscription. That platform is relatively new for us, so integration for stripe on our end is decidedly lacking... Escalating to see if Krydos can handle this for you.

Okay, thank you. I believe I paid with Stripe via your website, but no option was given to login or signup, as I do not have an account. Usually most services have some kind of link the their Stripe or PayPal billing page, where items can be updated.

Remote access enabled. host=64.62.151.106 port=5432 user=blasco86_tstsite dbname=blasco86_tstsite_db password=<set in Plesk> It looks like you picked the Johnny plan, which doesn't have SSH. If you need SSH you will have to choose a VPS plan instead which can be found at https://heliohost.org/vps/

Remote access enabled. host=65.19.154.94 port=5432 user=victord1_nutrilink_app dbname=victord1_nutrilink password=<set in Plesk>

Domains added. They can take up to 2 hours to function. Also, I noticed you're using Cloudflare. If you haven't already done so, be sure to update your A and AAAA records, as the IP addresses changed when the account moved to Morty.

I changed my Heliohost domain to "brunotech.helioho.st". It's better... Now, we can proceed with it. Current Domain: brunotech.helioho.st Subdomains to be added: cdn, m3u New domain to add: playersdb.app Subdomains to be added: cdn, api, collab, dev

Krydos can do this for you

Krydos can do this for you

Hello HelioHost team, Could you please enable remote PostgreSQL access for my account? Username: blasco86 Server: Johnny Database name: blasco86_tstsite_db Database user: blasco86_tstsite My ISP provides a dynamic IP, so I would like to request access for the following IP range: 85.251.197.x If possible, could you also enable SSH access for my account? That way, I can connect securely using an SSH tunnel if my IP changes outside this range. This is for development purposes using pgAdmin 4 from my local computer. Thank you very much for your help!