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We have to add the subdomain for you. What domain do you want added?

Domain added. It can take up to 2 hours to function.

Your account has been reset. You'll receive an email when it completes with a link to finish the reset process and create a new account.

You did it correctly. I see the payments in there and we'll credit you shortly for these. Thank you very much for these! I'm just waiting for an answer in one of our staff channels since I'm not sure if/what the multiplier should be on them (the $19 would be $24 of credit up front for example, but since there is no $50 option I had to ask).

ok pls how do i add subdomain to it?

Took me a bit to find the wiki post that explains how to do this. I actually ended up donating twice while experimenting. Morty account: beporter Paypal transactions: 1KA09153L5931683K ($50 usd) 6NC59405VV6590026 ($19 usd) If I did either of these wrong and they can’t be used for top up, that’s fine, y’all deserve the donations anyhow. Appreciate the service very much. Now I just need to get my scp issues finally sorted out on my end. 🤦‍♂️

Yeah you can only have one account, so you can only keep sentinelx. You can have up to 10 domains on a single account though. Do you want me to put both domains in the same account for you?

The settings shown are correct, however I recommend the proxy option be set to DNS only while you're getting things set up. The domain is working for me, if you're still seeing that error you should clear cache.

Hi, I've create 2 accounts, one for the production, and the other one for the public website. Here are the accounts : Alchimistofcrypt & Sentinelx delete alchimistofcrypt if you need to delete one. Thanks for emailing me before. puting down !

sktracker.helioho.st

I bought this domain from and Cloudflare do not allow user to change name server. Only i can change the DNS records and I changed the DNS record but its shows 404 not found -nginx error. So, Please share configuration of DNS records. (Note: Record name cannot be black as its required field). (Screenshot attached)

Hello, can you please reset host to default. dealexaie@gmail.com aiprivatebot.heliohost.us Thank you

Please, I would like to add my domain name "playersdb.app" and the following subdomains to my account: api.playersdb.app dev.playersdb.app collab.playersdb.app cdn.playersdb.app Old playersdb.brunomanoelfb.helioho.st will become the main page (playersdb.app), so, please, delete playersdb subdomain. Subdomains cdn and m3u will remain in brunomanoelfb.helioho.st. Greetings!

Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

An administrator will be able to install that for you.

Let me check and confirm if it is showing me an error mentioning any IP addresses other than these two. If so we have to look into it which are those IP addresses. I have requested to install python's "twilio" module on my account since my updated python codes need this module. Once it is installed I will do a test run and will update you if it is encountered any error about the IP addresses. Till then please keep this request ticket open.

The IPs 65.19.154.90 and 2001:470:1:1ee::1002 are not dynamic. The only way they will change is if you get moved to another server.

Delta Exchange India platform can't whitelist 2001:470:1:1ee::1002 and 65.19.154.90 (Which are currently assigned to my heliohost tommy account). However, it's their default setting that user have to manually add the IP addresses in the whitelist section in their account. But the problem is on heliohost the IP addresses assigned to me currently are dynamic, due to this I need to keep watching all the time if I get the IP whitelist error. Therefore, if I get the static dedicated IP addresses I should not observe and adding up all the time the new new IP addresses. If I have dedicated static IP addresses then it will resolve my problem forever.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Please, my username is "osmaralvarez6911" and I want you to add the following domain "lapaz.tecnoprueba.site", greetings

Which application can't whitelist 2001:470:1:1ee::1002?

Domain changed. It can take 2 hours to be effective. The suggested way to set up Cloudflare is to configure the domain using our name servers, then tell Cloudflare to copy the DNS directly from our system. To set them up manually, at minimum, you'll need: A record (blank name) pointed to the IPv4 shown in Plesk AAAA record (blank name) pointed to the IPv6 shown in Plesk. CNAME record ("www") pointed to frozennodes.com If you want email to work, you also need: TXT record (blank name) with value "v=spf1 include:tommy.heliohost.org ~all" TXT records for DKIM (see Plesk for the correct names and values). If you want webmail, a CNAME record ("webmail") pointed to frozennodes.com (you'll also need to enable webmail in Plesk and wait 2 hours). Note that if setting up mail clients, you need to use tommy.heliohost.org as the server host name instead of your domain in the server settings of the mail client.

Hello, I am using python v3.12 on my tommy server and I need to have a python module "twilio" to be installed on it. I have checked the list of already installed module but it's not listed there. Please install it. Thanks in advance!!

No problem Please let us know if you need anything else.

Yes, it's working like charm now. Thanks a lot for quickest turnaround. Highly appreciated!!