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How can i add a ftp user to access a sub folder only. Thanks.

1Thank you! I appreciate it

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, which you can download from here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Username: poppabuzz Server: Johnny I need an account reset. I did the Laravel Toolkit install and I honestly don't have the patience to get it to work for me. I have all my files and database backed up. Thank you in advance.

Have you tried these instructions? https://wiki.helionet.org/Google_Site_Verification

The HTML verification isn't available for me at Google Search Console

Have you tried using HTML verification?

Hi! I need to add a TXT entry with the Google site verification key to Google Search Console. How should I proceed? Do I need to paste the key record here? This entry should be added to the DNS records of the arniskali.com domain.

Thank you so much.

I somehow missed that email. So I appreciate the date. I found the email and posted a review.

I noticed you randomly received a review invitation link emailed to you on 2025-08-07. We would really appreciate it if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend using the link that was emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!

Domain added. it can take up to 2 hours to start working.

Hello, I have registered one domain kindstance.com but need help getting the other one logged as well, kindstanc.org.uk. Thank you.

For future reference, for issues like this make sure to post it in the Customer Service section instead of Website Management and Coding. We don't monitor that section of the forum as much as the customer service one so it will cause a delay in our response's to you.

Domains added. it can take up to 2 hours for them to start working.

Hello my username is "duplex" and right now I only have the main-domain "dock.helioho.st" connected to my account. Now I also would like to have the following additional domains added to my account if they are available: ergo.helioho.st veto.helioho.st aqua.helioho.st mirus.helioho.st Thank you very very much in advance!

cool. will do. Thank you! i simply never got around to it yet. it is a lot.

That guide seems to be targeted to people who don't have the VPS account. My account is a VPS. So, I guess the idea is if you have the VPS, you should know how to configure that setting. Aww shucks. lol i guess it's back to finding the correct forum URL at the ... i might be confusing that w/ my other request about the .phtml files, which i realize now is a totally separate issue. i'm sure i realized it then. what i mean is... i think im confusing the support documents available. i think the Hestia CP Forum thread was how to solve the .phtml issue. not sure. sorry guys.

actually. i think there's a FAQ about it. i must find. and here we have it! you know you guys put that on there 'cause of me. haha prolly [sic]

hi there. i'm pretty sure a topic exists here because i opened it but prob under a stupid title. (searhing w/ keywords php open basedir 0 results) And i believe the solution is in an off-site link to the Hestia cp board. apparently it's become a more popular topic because in the past i don't recall having difficulty shuffling through a bunch of posts from people who CLEARLY have no idea what's going on. haha. anyway. Could someone please point me in the direction of the "correct" guidance for editing the .tpl files or... no. it's not that. it's actualy in a .conf file i think - the comm between apache and nginx has to be config. oh, and probably a php directive. i duno man! ach! (think Napolean Dynamite : geez!) i rem it's that nginx doesn't' want to parse the file. so apache keeps getting a localhost / client dropped the request. something like that.

Thank you for the quick work. And the donation is the least I can do.

Thanks, account is created.

Thanks!

DKIM, SPF, and DMARC have been set up for the domain wds657.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup