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My site has no ssl and it was your johnny server!

Set. # dig +noall +answer -x 64.71.156.101 101.156.71.64.in-addr.arpa. 21539 IN CNAME 101.subnet96.156.71.64.in-addr.arpa. 101.subnet96.156.71.64.in-addr.arpa. 14339 IN PTR fatehsystems.com. # dig +noall +answer -x 2001:470:1:1ee::21 1.2.0.0.0.0.0.0.0.0.0.0.0.0.0.0.e.e.1.0.1.0.0.0.0.7.4.0.1.0.0.2.ip6.arpa. 14400 IN PTR fatehsystems.com.

This support request is being escalated to our VPS admins.

Could you please setup Reverse DNS for VPS21 to fatehsystems.com Thank you

Looks like this was resolved over email:

Done thank you so much for your co-operation's Really mean a lot

There was a script for testing for security vulnerabilities on your account. We don't allow such things since they can be misused to attack others. Yours was a script called test-security.js. Please delete that file within 24 hours and don't host it here again. Unsuspended.

We haven't supported Java since 2021. We're hoping to bring this functionality back in the future, but there's currently no timeframe for when this will be offered again. In the meantime, you would need to purchase a VPS and install tomcat on it to run this.

Thanks. An administrator will be able to confirm this in the morning (i.e. in about six to eight hours).

Dear HelioHost Support Team, I have completed my Java Web application (Servlets/JSP) and require assistance with the final deployment to the Tomcat server. Here are the details: 1. Application Name: NVDuy_TTTKYPTUDWeb_Test 2. Database Status: Configured and Data Import complete (DB Name: duynguyen0407_myshop). 3. WAR File Location: I have successfully uploaded the application file. Please deploy the WAR file located at: /home/duynguyen0407/httpdocs/NVDuy_TTTKYPTUDWeb_Test.war Thank you for your prompt support. Best regards, [Your Username: duynguyen0407]

2KP2-5410-X2XT-10X8

The support email will forward to the forum, however transaction IDs don't have any personal information associated.

Yes, i do. I would prefer to send it by email rather then a public forum. Should i just send it to the support email?

Do you have a transaction ID?

Hello, at the time that i posted this, i have purchased the 5 dollar plan from the website, sadly, i made a mistake and typed in the wrong email. Can i receive it on the correct email, or get a refund?

what kind of hacking tools actually I develop my website via amazon bedrock sonnet 4.5 ai on vscode and yet I was testing my website I don't know there was a hacking tools. Could you please include list so that I can check?

You're suspended because your account contains hacking tools. We don't allow such things to be hosted here, even if they're being used legitimately. Can you explain?

What wrong I did so that you all guys suspended my account 😔 If any mistake was done then please trust me It was just a mistake please check and un-suspend my account now it’s saying this “ Your account has been suspended. Please review the terms of service. If you believe that your account was suspended in error please let us know by opening a support ticket on our forums.“

Your account is being reset. When the process finishes, you'll receive an email with a link to create a fresh account. If you need any data from your old account, a backup will be available at https://heliohost.org/backup/ once the reset is complete.

Hello i would like to wipe my account and start over. my username is cyranicusmcneff.

Great, thank you so much!

The storage has been increased to 125GB, let us know if you need anything else.

I created a new Stripe subscription for $41.85 every 6 months for 2 GB memory, 2 CPUs, and 125 GB storage. Since your current subscription for $37.80 wasn't going to expire until 2026-03-23 that means at the higher upgraded rate you had enough credit left from the previous billing to last about 106 days. I canceled the $37.80 subscription for you, and created a new subscription for $41.85 with 106 days of free trial using the same billing method you were using before. You should be billed automatically for $41.85 on 2026-03-12 to the Visa card ending with 5064. If the payment fails to go through we will email you to let you know. MoneyBroz is doing the storage space upgrade now which requires a reboot and a short downtime. He will update this thread once that process is finished.

Krydos can usually provide a stripe link when Paypal is not available. Escalating...

Hi! I would like VPS66 to have an increase in storage from 50 GB to 125 GB. I cannot use PayPal so is there another way I can pay?