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Hi, the ssl for newly created subdomain erp.hyflowmarine.com was installed automatically, can you please advise. Thanks in advance

Oh, thank you very much!

It's ok. Don't worry about it.

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function.

Please provide proof of purchase/license for the software. For the SQL issue, looks like you raised a duplicate request by email, which has been replied to. Please refer here. As I've already asked you here: Please do not create duplicate forum threads for the same issue. All helpers are unpaid volunteers who donate their time to assist others. Asking the same question in multiple posts can lead to wasted effort and slower support. For guidance on where and how to ask for help, see: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help? To understand how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work? For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA Posting the same question multiple times may delay answers to your request as well as to other users who ask for help.

You were suspended for causing high server load (using 200.17 GB of memory). You'll need to drastically reduce your server load, or your account will be resuspended. I've reactivated your account, it should begin working shortly.

You already kept another account here: https://helionet.org/index/topic/65703-appeal-for-one-account-gjamesbrown76/

You are indeed suspended for creating multiple Tommy accounts. Users are limited to a single account, except if the accounts are on Morty. Account gjamesbrown76 has been unsuspended. It may take a little while to work again. Also, I've credited your Tommy account with the $4 you paid for the other two banned tommy accounts. If you decide you want to move to Morty at any point, that credit can be used for your Morty balance. Or, if you donate $1 more, we can turn the $5 into an extra 1000MB space for you instead.

I've added that subdomain to your account for you. Please note that it may take up to 2 hours for the change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Domain added. it can take up to 2 hours to start working.

Marking solved because the user reported their own content to request it be closed. In the future, please reply to your topic instead if you no longer need assistance. Also, to clarify the issue, Johnny's MariaDB restarts around this time of day for maintenance, and during the restart, it is impossible to log into your account and Plesk will not function. If you're already logged in, you'll receive database errors or undesired behavior. It resolves in a few minutes on its own when the restart completes. This behavior (while a bit scary) is normal.

Domain added. it can take up to 2 hours to start working.

Subdomain added. it can take up to 2 hours to start working.

Domain added. Please be sure to configure DNS. It can take up to 2 hours to function.

Domain added. Please keep in mind that there is a limit of 10 domains per person, and you are now using all 10. If you want additional domains in the future, you will be required to have a domain removed first in order to have a different one added.

That worked! Thank you very much!

I’m so sorry, I didn’t fully read the email I was sent. This can be closed

In PostgreSQL you can't have a database username that is the same as a database name. Can you double check that this is the correct database username?

Thank you MoneyBroz for the tip. Thank you KazVee for suggesting to delete a test file, this worked and I now can see the .trash folder. Thank you wolstech for reviewing, yes they are all WordPress, which are bloated, I just didn't know how bloated. So I will need to review them. I'm glad that I bought more space so as I experiment I wont have any overage. Thanks again everyone, have a great day and feel free to mark this a solved.

Domain added. Please be sure to configure DNS. It can take up to 2 hours to start working.

wow. thanks. thank you.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

I could try creating a PostgreSQL database for you if you let me know a database name. MariaDB is also available, and is the recommended database type to use as long as there isn't a specific feature of PostgreSQL, such as PostGIS, that you need.

Domains added. It will take up to 2 hours for your domains to work.

Please check your PMs for information regarding your Lily account.