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Showing topics posted in for the last 365 days.
- Past hour
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How can i add custom dns server so i can link up my mail with zoho?
- Today
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Requesting extension to 50 email daily limit
Ookma-Kyi replied to Ookma-Kyi's topic in Escalated Requests
Yes, note that the links do not work because they are for the development machine. Sample Email -
Domain added. it can take up to 2 hours to start working.
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Domain added. Please be sure to set up DNS (either using our name servers or by creating A and AAAA records pointed to the IPs shown in Plesk). The domain can take up to 2 hours to function.
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[Solved] Request to lift account suspension
wolstech replied to xaogfod's topic in Suspended and Queued Accounts
The proxy has been deleted from your account and you've been unsuspended. It may take a few minutes to work again. If we detect any form of proxy (or associated files and tools such as xray, cloudflare tunnels, or nezhajs), you will be resuspended. These tools are too heavy for our Plesk servers and cause a substantial impact to thousands of other users when you run them on our Plesk plans. If you would like to run these tools here, please purchase VPS to do so: https://heliohost.org/vps/ A VPS will let you use as many resources as you need without impacting our other users, and also gives you a dedicated IP. -
Domain added. it can take up to 2 hours to start working.
- Yesterday
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You're suspended for having more than one account. Users are only allowed to have one account. The other account in this pair is already active. Which one do you want to keep? EDIT: Nevermind. After further review, the other account in this pair was violating our terms of service and has been banned. Since your account is empty, it has been unsuspended.
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Hi, I want to transfer my server to new domain "rajkumar.info". Tell me how to do it without wiping the current application running on my server.
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Domain added. It can take up to 2 hours to work.
- 1 reply
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- 1
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- Last week
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Installed. You can see the current list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py
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Your rebuild has been started and you will get an email in a few minutes when it's done.
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What do you mean "activate"?
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Yes, but it wouldn't help in your case because your account's email service is disabled due to repeated overuse (looks like you had it disabled twice then got suspended for it the third time). All 3 of those incidents happened around the end of August 2024. It looks like your account was sending hundreds of emails per day (144, then two different cases of 278 emails in one day). The limit is just 50/day. Do you know why this happened?
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Your account has been reset, you should receive an email to recreate it shortly. Do you want "phantomscounts.helioho.st" to be an addon domain, or to replace your main domain?
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Greetings, I am trying to remotely connect to mariaDB via java/J-connector, but get an error: 1044 (42000) Invalid user/password. Userid: citis database is allowed connection from any remote host and has full access to this user. Host connection string is: "jdbc:mariadb://tommy.heliohost.org:3306/DataBaseName?user=db_userid&password=db_password" server: tommy Appreciate your help. Regards.
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Thanks for the quick help. I appreciate it!
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The backups have been deleted. It looks like you had this cron job */10 * * * * /opt/plesk/php/8.3/bin/php -f 'httpdocs/prenotaora/index.php' -- 'console' 'backup' So I deleted it for you.
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I've never used phpMyAdmin on Hestia before, but I would assume you can login using your database username and database password.
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[Solved] VPS Canceled - Thank you for the VPS
wolstech replied to bartekbo's topic in Customer Service
You're welcome Thanks for using our service! -
Domains cannot be renamed but rather have to be removed and re-added, which will delete the content associated with them. Is this OK? It doesn't look like we have any current banners that can be used for promoting our service. We used to have a whole bunch over here, but the links are long since dead (there are a few on page 3 that MoneyBroz re-posted recently that still work, but they're a non-standard size of 210x91). I'll ask in a staff channel for you to see if there's any other options, and you're also welcome to create one and share it for others to use
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Domain added. It can take up to 2 hours to function.
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[Solved] Queued: gervaiscrepin
wolstech replied to gervaiscrepin's topic in Suspended and Queued Accounts
Then we'll just leave yours unsuspended. We're looking into a human-review-based process to avoid this going forward, because the automated multiple account detections have excessive false positive rates. Sorry about the hassle and enjoy your account
