7706840 Posted July 12, 2011 Share Posted July 12, 2011 Hi, I had signed up a few months ago for the Johnny server account. About 5 days ago, jje restored my account, although after redesigning my site I have discovered I only need PHP and MySQL server scripts. For this reason, I have decided to change my server to Stevie. I have followed the wiki article for this, deleted my account, waited over 48 hours and the sign up form on heliohost.org continues to reject my submission. Previous account details: Server: Johnny Account Name: whbadmin Domain: www.whitehorseband.co.cc It would be really great to be able to sign up again for an account on Stevie. Thanks, 7706840 Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 12, 2011 Share Posted July 12, 2011 I had signed up a few months ago for the Johnny server account. About 5 days ago, jje restored my account, although after redesigning my site I have discovered I only need PHP and MySQL server scripts. For this reason, I have decided to change my server to Stevie. I have followed the wiki article for this, deleted my account, waited over 48 hours and the sign up form on heliohost.org continues to reject my submission. Previous account details: Server: Johnny Account Name: whbadmin Domain: www.whitehorseband.co.cc It would be really great to be able to sign up again for an account on Stevie. The reason you were unable to create a new account on Stevie is because there were still remnants of your Johnny account in the database. I am manually deleting those remnants and the process should be complete in a few minutes. Ok. The deletion has finished and you should now be able to create a new account on stevie. As of the time of this post signups are still available on stevie for the day. You can monitor if signups are available with this tool http://heliohost.uni.cc/sign-up.php Quote Link to comment Share on other sites More sharing options...
7706840 Posted July 12, 2011 Author Share Posted July 12, 2011 Thanks Krydos. Really like the customer service staff at Heliohost. Quote Link to comment Share on other sites More sharing options...
cl58 Posted July 12, 2011 Share Posted July 12, 2011 Thank you for using HelioHost. Glad to hear you're satisfied with our support. Please consider taking our short survey by clicking the "Feedback" link in my signature. Quote Link to comment Share on other sites More sharing options...
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