7706840 Posted July 12, 2011 Posted July 12, 2011 Hi, I had signed up a few months ago for the Johnny server account. About 5 days ago, jje restored my account, although after redesigning my site I have discovered I only need PHP and MySQL server scripts. For this reason, I have decided to change my server to Stevie. I have followed the wiki article for this, deleted my account, waited over 48 hours and the sign up form on heliohost.org continues to reject my submission. Previous account details: Server: Johnny Account Name: whbadmin Domain: www.whitehorseband.co.cc It would be really great to be able to sign up again for an account on Stevie. Thanks, 7706840
Krydos Posted July 12, 2011 Posted July 12, 2011 I had signed up a few months ago for the Johnny server account. About 5 days ago, jje restored my account, although after redesigning my site I have discovered I only need PHP and MySQL server scripts. For this reason, I have decided to change my server to Stevie. I have followed the wiki article for this, deleted my account, waited over 48 hours and the sign up form on heliohost.org continues to reject my submission. Previous account details: Server: Johnny Account Name: whbadmin Domain: www.whitehorseband.co.cc It would be really great to be able to sign up again for an account on Stevie. The reason you were unable to create a new account on Stevie is because there were still remnants of your Johnny account in the database. I am manually deleting those remnants and the process should be complete in a few minutes. Ok. The deletion has finished and you should now be able to create a new account on stevie. As of the time of this post signups are still available on stevie for the day. You can monitor if signups are available with this tool http://heliohost.uni.cc/sign-up.php
7706840 Posted July 12, 2011 Author Posted July 12, 2011 Thanks Krydos. Really like the customer service staff at Heliohost.
cl58 Posted July 12, 2011 Posted July 12, 2011 Thank you for using HelioHost. Glad to hear you're satisfied with our support. Please consider taking our short survey by clicking the "Feedback" link in my signature.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now