My account is suspended

[gsakola]

Hi

username : ansaraf

Today I logged in to my account and found that my account is suspended. 

I don't know the reason for suspension.

Also I noticed that disk space used is around 1.4 GB which I don't know how this drastic increase occured.

Please help

Amit Saraf

[wolstech]

You have a 255MB backup in your account. The rest of your space is being used as follows. I deleted some of the logs for you, but there simply isn't enough space in your account unless you want me to also delete the backup and/or turn off Node and delete the npm cache.

If you want to buy more space, you can do so in the dashboard. https://heliohost.org/dashboard/ Otherwise, please let me know what you want removed to bring the space under 1000MB.

305M    ./public_html
145M    ./logs
72K     ./error_docs
12K     ./.composer
12K     ./.ssh
0       ./.trash
0       ./bin
0       ./cache
4.0K    ./etc
0       ./httpdocs
36K     ./php
0       ./public_ftp
188K    ./ssl
18M     ./tmp
0       ./var
283M    ./gsakola.in
24K     ./.nodenv
4.0K    ./.phpenv
120K    ./.rbenv
355M    ./.npm
36M     ./.cache
1.2G    .

 

[gsakola]

 

Please turn off Node and delete the npm cache

How can I download Backup since I'm not getting any option in plesk

 

 

[gsakola]

help please

Please turn off Node and delete the npm cache

 

On 7/24/2026 at 5:04 PM, wolstech said:

You have a 255MB backup in your account. The rest of your space is being used as follows. I deleted some of the logs for you, but there simply isn't enough space in your account unless you want me to also delete the backup and/or turn off Node and delete the npm cache.

If you want to buy more space, you can do so in the dashboard. https://heliohost.org/dashboard/ Otherwise, please let me know what you want removed to bring the space under 1000MB.

305M    ./public_html
145M    ./logs
72K     ./error_docs
12K     ./.composer
12K     ./.ssh
0       ./.trash
0       ./bin
0       ./cache
4.0K    ./etc
0       ./httpdocs
36K     ./php
0       ./public_ftp
188K    ./ssl
18M     ./tmp
0       ./var
283M    ./gsakola.in
24K     ./.nodenv
4.0K    ./.phpenv
120K    ./.rbenv
355M    ./.npm
36M     ./.cache
1.2G    .