[Solved] Wrong Suspension of Koshchei

[koshchei]

I was given permission to have multiple accounts by a staff member, and then I moved my first account to Morty. This account stays on Tommy. But this account was suspended for no reason.

[KazVee]

We do not suspend accounts for "no reason". When you visit your website, please let us know if you do not see the message below, so we can investigate why it is not visible to you:

[wolstech]

It has nothing to do with multiple accounts.

This time around you're suspended for high load because you left an SFTP session open for several hours and used up your CPU quota. SFTP consumes CPU usage just sitting there idle, even if you're not actively transferring files. You need to be disconnecting your sessions as soon as you're done using them.

Do you know why this happened?

[koshchei]

ohh. i see now..

The way i connect to FTP basically always connects in the background but I wasn't aware of this. i will make sure in the future to disable the account on my PC and only enable it when I use the connection

[wolstech]

Unsuspended. It can take up to two hours for your domains to function again.