PoppaBuzz Posted July 17 Posted July 17 I got moved to Morty2 because my account was flagged for being a commercial business. I have no commercial websites hosted. I have several projects that I am working on, all free and open-source, no commerce involved. One of my projects is for my job. The new online ordering system that we use sends us an email notification, whereas the old system sent us a text. The system we use is not available to anyone except the owner. On my own, I developed a system that will send us a text when we get that email. The text includes name, amount, order pickup time, and a link to see what was on that order. The database of the orders and the contents of the orders are hosted on my site, but it is not affiliated with my job in any way, shape, or form. Please let me know if you need any more details. Quote
wolstech Posted July 17 Posted July 17 Lets see what Krydos says about this, as I'm not sure if hosting what sounds like an internal system for a business will be an issue (I'd assume not as long as it is not public facing). Quote
PoppaBuzz Posted July 17 Author Posted July 17 It is not public facing. It is just the notifications for the orders. Only the managers see it. Quote
PoppaBuzz Posted July 18 Author Posted July 18 (edited) I don't actually do those. That is just a placeholder. I work for a pizza place. I will take that down if it is the issue. Edited July 18 by PoppaBuzz Quote
Krydos Posted July 18 Posted July 18 Yep, any Plesk employee who visits that site is going to assume it's a commercial business unless you take that stuff off the website or at least put a big "This site is just a demo" or something. We don't want to risk losing our discounted licenses so we're trying to be careful. Quote
PoppaBuzz Posted July 18 Author Posted July 18 Done. Please don't move my account back until the end of the day. Thank you. Quote
PoppaBuzz Posted Wednesday at 06:59 PM Author Posted Wednesday at 06:59 PM After my account got moved back to Tommy, I am unable to access my account folder (/poppabuzz) via FileZilla. I am able to access my files via the Plesk portal, but on Filezilla, I can login, but it says access denied. Status: Retrieving directory listing of "/poppabuzz"... Command: cd "poppabuzz" Error: Directory /poppabuzz: permission denied Error: Failed to retrieve directory listing Quote
Krydos Posted yesterday at 06:46 PM Posted yesterday at 06:46 PM Glad it's working again for you. Thanks for adding the demo site banner to help us stay in compliance with Plesk's terms of service. Quote
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