[Solved] The option to log out of the Heliohost Dashboard

[kitty]

The option to log out of the Heliohost Dashboard is not available in the mobile version. And if I try to view the desktop version, it only displays the email address and the dropdown menu doesn't work. I'm using the Firefox browser.

 

[kitty]

Trying to upload a PNG image because the forum wouldn't let me upload a JPG.

[KazVee]

Thanks for reporting this. I downloaded Firefox to my mobile and I can reproduce the same issue. When logged in, the top of the menu still displays 'Log in' above all the other menu options, even though I am already signed in and can progress to Plesk and the other logged-in options.

I'll escalate this thread for the attention of Krydos.

[KazVee]

I can reproduce the same issue in mobile Chrome too. 

[Krydos]

You'll probably need to clear your browser cache, but can you see the logout button at the very bottom of the mobile menu while logged in now?

[KazVee]

I opened incognito windows in both mobile Chrome and Firefox, and I can see the logout button now. The desktop mode still shows the email address only, and no logout option when clicking on the email but that's not the main issue anyway.

[Krydos]

Yeah, as long as the mobile version works there should be no reason to request a desktop site from a mobile device.