[HH#549288] Request for Resseting Account to StartOver

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

Hello, HelioHost Support

I want to restart my account and Start over

Username: gentillenoir075
Plan: gentillenoir075@gmail.com
E-mail: gentillenoir075@gmail.com

Thanks

[KazVee]

Hello! As you have already been told before: 

You must send your support request from the email address on the account in order for it to be reset.

Providing the email address in the body of the email is not sufficient.

The email must actually be sent from that mailbox to prove that you control the associated email address.

If you are no longer able to send emails from the email address associated with your HelioHost account, you could change your email address in Plesk so we can accept reset requests from this email address too. Thanks!