[Solved] Open outgoing TCP port 4000 on globalyouthsciencejournal.app

[tuhinsarkar]

Hello,

My account username: tuhinsarkar

Domain: globalyouthsciencejournal.app

I would like to request that the outgoing TCP port 4000 be opened for my hosting account/domain.

 

Quote

 

Database Host: gateway01.us-east-1.prod.aws.tidbcloud.com

Port: 4000

 

 

The reason for this request is that I am integrating with an external service that requires communication over TCP port 4000 for application functionality. Opening this port will allow the website to establish the necessary outbound connections while maintaining normal operation.

Please let me know if you require any additional information or verification.

Thank you for your assistance.

Kind regards,
Tuhin Sarkar

[KazVee]

This support request is being escalated to our root admins for their consideration.

[Krydos]

Is it possible to change the port that gateway01.us-east-1.prod.aws.tidbcloud.com is listening on?

[tuhinsarkar]

Sorry for replying so late, but if it would be possible, I'd not waste everyone's time here (no offence), unfortunately I've checked and they don't allow that, if it did, I would have changed. 

[Krydos]

15 minutes ago, tuhinsarkar said:

if it would be possible, I'd not waste everyone's time here (no offence)

99% of people waste our time by not even considering that they could change the port instead of asking us to open an outbound port (no offense).

Outbound port 4000 opened.

[tuhinsarkar]

Thank you, fortunately, I'm not one of them. Because asking on this forum is the last thing I'd do before exhausting all of my options :)) 

[KazVee]

I've read stories about users who actually do a bit of research themselves first, but to encounter one in the wild like this... Oh my goodness! 😄