tuhinsarkar Posted June 14 Posted June 14 Hello, My account username: tuhinsarkar Domain: globalyouthsciencejournal.app I would like to request that the outgoing TCP port 4000 be opened for my hosting account/domain. Quote Database Host: gateway01.us-east-1.prod.aws.tidbcloud.com Port: 4000 The reason for this request is that I am integrating with an external service that requires communication over TCP port 4000 for application functionality. Opening this port will allow the website to establish the necessary outbound connections while maintaining normal operation. Please let me know if you require any additional information or verification. Thank you for your assistance. Kind regards, Tuhin Sarkar Quote
KazVee Posted Sunday at 03:44 PM Posted Sunday at 03:44 PM This support request is being escalated to our root admins for their consideration. Quote
Krydos Posted Sunday at 09:06 PM Posted Sunday at 09:06 PM Is it possible to change the port that gateway01.us-east-1.prod.aws.tidbcloud.com is listening on? Quote
tuhinsarkar Posted 3 hours ago Author Posted 3 hours ago Sorry for replying so late, but if it would be possible, I'd not waste everyone's time here (no offence), unfortunately I've checked and they don't allow that, if it did, I would have changed. Quote
Krydos Posted 2 hours ago Posted 2 hours ago 15 minutes ago, tuhinsarkar said: if it would be possible, I'd not waste everyone's time here (no offence) 99% of people waste our time by not even considering that they could change the port instead of asking us to open an outbound port (no offense). Outbound port 4000 opened. Quote
tuhinsarkar Posted 14 minutes ago Author Posted 14 minutes ago Thank you, fortunately, I'm not one of them. Because asking on this forum is the last thing I'd do before exhausting all of my options :)) Quote
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