Incorrect username password

[slashbit]

Service Unavailable

Hi , Got this error message on the website and also not able to logon to admin panel.

Could please check ?

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

[Unknown025]

Your account was actually suspended for high CPU usage. I've unsuspended your account, but you'll need to either figure out a way to reduce your CPU usage or upgrade to Morty or a VPS.

[slashbit]

Great thanks, I ll investigate high CPU usage.

[slashbit]

Would you be able to point me  to which processes were causing high CPU?

[slashbit]

Oh and I can't seem to login to https://tommy.heliohost.org/login_up.php
It says incorrect username password. But use cached credentials.

 

 

[slashbit]

Hi , currently not able to login with my credentials.
Could you please assist?

[MoneyBroz]

Logins on Tommy are working fine for me, if you forgot your password then you can reset it at https://heliohost.org/reset/

[wolstech]

Have you tried resetting your password using this page? https://heliohost.org/reset/

Also, try logging in using this link instead of directly into plesk: https://heliohost.org/login/

[slashbit]

Great, thanks.
Going via  https://heliohost.org/login/ works 
and also going directly via https://tommy.heliohost.org/ also works now.
I didn't change anything , my credentials stored in Chrome.
It works that's the main thing.
Thanks