lukestork Posted 5 hours ago Posted 5 hours ago Hello, My username is lukestork on the Tommy server. My domain aftersales.sandicliffe.helioho.st is configured and marked Active in Plesk (domain ID 670, IP 65.19.154.90) but is not resolving in DNS — returning NXDOMAIN. I believe the DNS A record was lost during the recent Brody/Cody nameserver rebuild mentioned in your latest news post. All files are intact on the server and return HTTP 200 when hit directly by IP. Could you please re-add the DNS A record: aftersales.sandicliffe.helioho.st → 65.19.154.90 Thank you Quote
MoneyBroz Posted 39 minutes ago Posted 39 minutes ago This support request is being escalated to our root admins. Quote
wolstech Posted 12 minutes ago Posted 12 minutes ago Fixed missing DNS zone. It should be available everywhere shortly. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.