lvntyyl Posted 5 hours ago Posted 5 hours ago (edited) Dear HelioHost Support Team, Thank you for your email. To get my website back online as quickly as possible while the Johnny server is being rebuilt, I would like to move to the free Morty trial. Once Johnny is ready, I would prefer to move my account back to Johnny for free. Thank you for your assistance and quick solution. Sincerely, Levent Yayla Edited 5 hours ago by lvntyyl Quote
KazVee Posted 1 hour ago Posted 1 hour ago This support request is being escalated to our root admins. Quote
wolstech Posted 25 minutes ago Posted 25 minutes ago An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.