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Posted
VPS number: 150, VPS ID: 802

Thank you.
How do I downgrade the resources such as the size from 150gb to 50gb and
the ram to 2gb.

We currently don't use much resources and it's a bit expensive for us.

kindly advise as we want to renew the vps at the downgraded price value.
thank you

On Thu, Apr 30, 2026, 10:09?PM HelioHost wrote:

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>
> Hey Freerpbx1,
>
> Your VPS payment of $14.00 USD is 5 days overdue. Please try to make a new
> payment within the next 24 hours. If you'd like to use PayPal to make the
> payment click the button below.
>
> If you'd like to use Stripe again you can use this link:
>
> https://buy.stripe.com/dRmcN78bQ8ov9Zvc8Rco00g
>
> Let us know if you face any issues or have any questions regarding this.
> Renew VPS
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Posted

It's not possible to downgrade the storage without doing a full rebuild. This means all of your data would be deleted and the operating system would be installed fresh. Then you would have to reinstall whatever software you need and restore your backups that you made before the rebuild. 2 GB memory, 2 CPUs, and 50 GB storage would be $7.00 per month or you can save 10% by paying 6 months in advance of $37.80. Since you responded too us I'll power your VPS back on while you decide what you want to do.

Posted
Thank you for responding.
Another question, if all of this is done, hope it won't change the IP ?



On Sat, May 9, 2026, 4:09?PM HelioHost Support
wrote:

> It's not possible to downgrade the storage without doing a full rebuild.
> This means all of your data would be deleted and the operating system would
> be installed fresh. Then you would have to reinstall whatever software you
> need and restore your backups that you made before the rebuild. 2 GB
> memory, 2 CPUs, and 50 GB storage would be $7.00 per month or you can save
> 10% by paying 6 months in advance of $37.80. Since you responded too us
> I'll power your VPS back on while you decide what you want to do.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67741
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted
Okay.
Thank you very much.
kindly give me 24 hours to make a decision.
I will revert back accordingly with in this time.
Thank you

On Sat, May 9, 2026, 4:17?PM HelioHost Support
wrote:

> No, after the rebuild your VPS number, IPv4, and IPv6 will remain the
> same.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67741
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted
Gooday.
Please is the stripe link still valid for payment? we want to pay for the
renewal. within this month, we will figure out how to transition to smaller
server resource.

On Sat, May 9, 2026, 5:22?PM HelioHost Support
wrote:

> Sounds good.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67741
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted
paid!
kindly confirm and turn on.
Thank you

On Thu, May 14, 2026, 3:19?PM Nexim wrote:

> Gooday.
> Please is the stripe link still valid for payment? we want to pay for the
> renewal. within this month, we will figure out how to transition to smaller
> server resource.
>
> On Sat, May 9, 2026, 5:22?PM HelioHost Support
> wrote:
>
>> Sounds good.
>>
>> You may view the status of your ticket by visiting:
>>
>> https://helionet.org/index/index.php?showtopic=67741
>>
>> Thank you,
>> HelioHost support
>> https://heliohost.org/
>> https://helionet.org/
>>
>>

Posted
Ok, thanks for the update.

On Fri, May 15, 2026, 3:29?AM HelioHost Support
wrote:

> I double checked your VPS and it's still powered on like we said it was on
> 2026-05-09.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67741
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

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