HelioHost Posted May 9 Posted May 9 VPS number: 150, VPS ID: 802Thank you. How do I downgrade the resources such as the size from 150gb to 50gb and the ram to 2gb. We currently don't use much resources and it's a bit expensive for us. kindly advise as we want to renew the vps at the downgraded price value. thank you On Thu, Apr 30, 2026, 10:09?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Freerpbx1, > > Your VPS payment of $14.00 USD is 5 days overdue. Please try to make a new > payment within the next 24 hours. If you'd like to use PayPal to make the > payment click the button below. > > If you'd like to use Stripe again you can use this link: > > https://buy.stripe.com/dRmcN78bQ8ov9Zvc8Rco00g > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
Krydos Posted May 9 Posted May 9 It's not possible to downgrade the storage without doing a full rebuild. This means all of your data would be deleted and the operating system would be installed fresh. Then you would have to reinstall whatever software you need and restore your backups that you made before the rebuild. 2 GB memory, 2 CPUs, and 50 GB storage would be $7.00 per month or you can save 10% by paying 6 months in advance of $37.80. Since you responded too us I'll power your VPS back on while you decide what you want to do.
HelioHost Posted May 9 Author Posted May 9 Thank you for responding. Another question, if all of this is done, hope it won't change the IP ? On Sat, May 9, 2026, 4:09?PM HelioHost Support wrote: > It's not possible to downgrade the storage without doing a full rebuild. > This means all of your data would be deleted and the operating system would > be installed fresh. Then you would have to reinstall whatever software you > need and restore your backups that you made before the rebuild. 2 GB > memory, 2 CPUs, and 50 GB storage would be $7.00 per month or you can save > 10% by paying 6 months in advance of $37.80. Since you responded too us > I'll power your VPS back on while you decide what you want to do. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67741 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted May 9 Posted May 9 No, after the rebuild your VPS number, IPv4, and IPv6 will remain the same.
HelioHost Posted May 9 Author Posted May 9 Okay. Thank you very much. kindly give me 24 hours to make a decision. I will revert back accordingly with in this time. Thank you On Sat, May 9, 2026, 4:17?PM HelioHost Support wrote: > No, after the rebuild your VPS number, IPv4, and IPv6 will remain the > same. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67741 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted May 14 Author Posted May 14 Gooday. Please is the stripe link still valid for payment? we want to pay for the renewal. within this month, we will figure out how to transition to smaller server resource. On Sat, May 9, 2026, 5:22?PM HelioHost Support wrote: > Sounds good. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67741 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted May 14 Author Posted May 14 paid! kindly confirm and turn on. Thank you On Thu, May 14, 2026, 3:19?PM Nexim wrote: > Gooday. > Please is the stripe link still valid for payment? we want to pay for the > renewal. within this month, we will figure out how to transition to smaller > server resource. > > On Sat, May 9, 2026, 5:22?PM HelioHost Support > wrote: > >> Sounds good. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=67741 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
Krydos Posted May 15 Posted May 15 I double checked your VPS and it's still powered on like we said it was on 2026-05-09.
HelioHost Posted May 15 Author Posted May 15 Ok, thanks for the update. On Fri, May 15, 2026, 3:29?AM HelioHost Support wrote: > I double checked your VPS and it's still powered on like we said it was on > 2026-05-09. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67741 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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