kbp2025 Posted May 7 Posted May 7 My debit card has been expired and I want some time to get a new one. Can you please give me 14 days for that ? Quote
kbp2025 Posted May 7 Author Posted May 7 1 hour ago, wolstech said: Is this for VPS120? Escalating... Yes Quote
Krydos Posted May 7 Posted May 7 Sure. Your VPS has been powered back on, and I put a note on your account that you'll get a new payment set up before 2026-05-21. It was already emailed to you, but here is the payment link again that you can use as soon as you receive your new card: https://heliohost.org/vps/pay/?code=0mUdTg6zUSJFE5QM 1 Quote
Krydos Posted May 18 Posted May 18 Just a reminder that you have 5 days left to get a new payment set up. Quote
Krydos Posted May 25 Posted May 25 2 weeks from May 7th is May 21st. It's now May 24th so your VPS has been powered off. It can still be renewed if you want though. https://heliohost.org/vps/pay/?code=0mUdTg6zUSJFE5QM Quote
kbp2025 Posted May 29 Author Posted May 29 On 5/25/2026 at 8:45 AM, Krydos said: 2 weeks from May 7th is May 21st. It's now May 24th so your VPS has been powered off. It can still be renewed if you want though. https://heliohost.org/vps/pay/?code=0mUdTg6zUSJFE5QM I paid. Can you re activate it. It's urgent Quote
Krydos Posted 3 hours ago Posted 3 hours ago I checked your VPS120 and it is already powered on. After you pay for an expired VPS it should power itself on automatically so you don't need to urgently contact us, but if something goes wrong and it doesn't power itself back on within 30 minutes or so you could let us know. Once we receive the support request we will try to get a response to you within 24 hours. Quote
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