[Inactive] Domain Transfer

[lalsuman]

Hi,
I already have a running domain in another server. The hosting space (working on CPanel) and the domain name, was purchased many years back on that server.
I would like to move my registered domain to point to the space I procured from you on the Tommy server.
What exactly is the procedure?
Regards,

[wolstech]

The basic process is: Request the domain be added to your account here, wait 2 hours, then change the name servers at your domain registrar to our name servers (ns1.heliohost.org and ns2.heliohost.org). Once the DNS updates propagate, you'll see the site you have hosted on Tommy instead of the site you have at your old hosting company (it can sometimes take a few hours before everyone sees the change, DNS doesn't update instantly).

Note that we are not a domain registrar, so you can't handle the actual domain registration through us, only the hosting. If you are using the old hosting company for domain registration as well as hosting, you'll want to transfer the domain to a standalone registrar (we recommend Namecheap), then set the domain to use our name servers in the new registrar's control panel.

[lalsuman]

Thanks for the informative reply!

I have applied for transfer of the domain from the old hosting company to "Spaceship" (seems linked with Namecheap), and the transfer is in progress.
Thereafter, you say that I have to add your name servers (ns1.heliohost.org and ns2.heliohost.org) at Spaceship for that domain.
Now, I already have the free domain "sumanlal.heliohost.us" in your Tommy server. I put in a temporary "index.html" file as the folder contents were visible on typing the URL.
Now, for this new domain which I will point to your space, in which folder should I upload the files?

Edited May 7 by lalsuman

[wolstech]

If the domain hasn't been added to your account yet, the folder doesn't exist. What is the name of the domain so that I can add the domain to your account?

[lalsuman]

Thank you for the reply.
I will inform about the domain the moment it transfers to Spaceship from my old hosting company.
Max time 5 days, it says.

[KazVee]

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.