[HH#240361] My website is down

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

Hello HelioHost,
I have my account and can log in without problems,

but my website that I published is not visible externally.

user: ingelance@gmail.com
web: https://app.helioho.st/

Thanks

[Krydos]

Sorry for the delay on responding to this email. Our main website, forum, email system, and nameservers were down for a few days for repairs. You can read more about it at https://helionet.org/index/topic/67623-when-servers-explode/

The DNS for your domain has been recreated. Are you able to access your website now?

[HelioHost]

Good job! My site is up! Thanks!

El mar, 5 may 2026 a las 14:53, HelioHost Support ()
escribi?:

> Sorry for the delay on responding to this email. Our main website, forum,
> email system, and nameservers were down for a few days for repairs. You can
> read more about it at
> https://helionet.org/index/topic/67623-when-servers-explode/ The DNS for
> your domain has been recreated. Are you able to access your website now?
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67669
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

[Krydos]

No problem. Let us know if you need help with anything else.