[Solved] Add domain laptoprecordsmanager

[dipeshshrestha]

Please add a new domain laptoprecordsmanager.
Can you add a new postgres database for this like lrmdatabase
Username: dipeshshrestha

[KazVee]

What is the TLD of the domain you want added, .com, .net? You can add your own database inside Plesk for the domain once it's been created. 

[dipeshshrestha]

I added the database. Create a free website laptoprecordsmanager.helioho.st
Enable remote access to that database lrmdatabase

Thanks in advance

[KazVee]

I've added laptoprecordsmanager.helioho.st to your account for you. Please note that it may take up to 2 hours for the domain change to take effect.
If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

For the remote access part of your request, please can you confirm which database user name you want to have remote access?
For remote access, our root admins need to know your hosting account username, database name, and the database user name you want to have access. 
- Hosting account username: dipeshshrestha 
- Database name: lrmdatabase
- Database user name you want to have remote access: Please confirm? 

You can find the details required by the admins in our technical documentation Wiki here:
https://wiki.helionet.org/PostgreSQL_Database_Remote_Connection_Error#How_to_Request_Remote_Access_to_PostgreSQL 

[dipeshshrestha]

Database: dipeshshrestha_lrmDatabase
Username: dipeshshrestha_dipeshshrestha

[dipeshshrestha]

12 hours ago, KazVee said:

I've added laptoprecordsmanager.helioho.st to your account for you. Please note that it may take up to 2 hours for the domain change to take effect.
If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

For the remote access part of your request, please can you confirm which database user name you want to have remote access?
For remote access, our root admins need to know your hosting account username, database name, and the database user name you want to have access. 
- Hosting account username: dipeshshrestha 
- Database name: lrmdatabase
- Database user name you want to have remote access: Please confirm? 

You can find the details required by the admins in our technical documentation Wiki here:
https://wiki.helionet.org/PostgreSQL_Database_Remote_Connection_Error#How_to_Request_Remote_Access_to_PostgreSQL 

- Hosting account username: dipeshshrestha_dipeshshrestha 
- Database name: dipeshshrestha_lrmDatabase
- Database user name you want to have remote access: dipeshshrestha_dipeshshrestha

[KazVee]

This support request is being escalated to our root admins who can set up remote access. 

[Krydos]

Remote access enabled.

host=65.19.154.90
port=5432
user=dipeshshrestha_dipeshshrestha
dbname=dipeshshrestha_lrmDatabase
password=<set in Plesk>