[Solved] Request to reset my Account to start over

[elkhaddir]

Hello team

can you please assist me to reset my account to start over?

Account login : articles

Regards

[Unknown025]

Your account has been reset, you should receive an email to recreate it shortly.

[elkhaddir]

i received the email but it wont allow me to create tommy account it reqirected me to pay for my exiting tommy, i think you wipped my account

[wolstech]

Resetting your account is just “delete account and reinvite user” internally.

Make sure you use the link in the email, it should let you create an account without paying since it’s a reset. If the email link is trying to make you pay for some reason, let us know and we can resend the invite.
 

 

[elkhaddir]

i can now recreate it, thanks @wolstech you are the best