[Solved] Why was my account suspended? (devashraf)

[devashraf]

Hello, I had difficulties reaching the server from yersterday, even from FTP.
I thought it was server outage, but when I logged into my account, I got an account termination notice.
I have no idea why this happened.

[KazVee]

When accounts are suspended, their websites are replaced with a message advising of the reason for suspension. For example, when I check your sites, I see: 

More specifically, it looks like your account was suspended for high CPU load: 10070.80 CPU coming from systemd - sftp. 

I have unsuspended your account now, please allow it some time to get back up again. 

You can keep an eye on your account load in the dashboard at: https://heliohost.org/dashboard/load/ 

[wolstech]

The load specifically was because you left an SFTP session open. My guess is you opened a connection, uploaded something, and then just left the FTP client running and forgot about it.
 

Please make sure you’re disconnecting from SFTP when you’re finished using it.

[devashraf]

Thank you very much.. the conenction was cloesed, but may be the constant FTP uploading/ downloadling was the problem. It was very small in size, but affected CPU usage.
I didn`t have this screen.. I got connection failure screen instead.
I`ll keep an eye on usage statistics.
Thanks again!
Ashraf

Edited Saturday at 07:16 PM by devashraf

[devashraf]

I'm here to inform you that I had a bug in FileZilla Portable, where the conenction was not always closed after session end, and I have to manually simply press CTRL+D to close the connection.
This was caused the abnormal FTP activity flag.
Thank you.

[wolstech]

Glad to see you figured it out  

Please let us know if you need anything else.