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Posted

Hello HH,

Could I please have the VPS I have canceled & my hosting account deleted?
Below is the pertinent information:

Username:Β kzdev370gmailcom
Email:Β khaledzaki370@gmail.com

Kind Regards,
khaled

Posted

This support request is being escalated to our VPS admins.

Posted

The easiest way cancel your VPS is to just go toΒ https://heliohost.org/dashboard/cancel/Β and click "Delete VPS".

If you can't figure out how to cancel your VPS on your own, we can cancel the VPS for you, but since the email address on this forum account doesn't match the email address on the VPS we need to verify the email address prior to deleting any data. This is to prevent someone from pretending to be you to delete your data. The easiest way to verify your email address is for you to send an email to support@heliohost.org from the email address associated with your VPS.

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