shawonxmax Posted March 28 Posted March 28 Dear HelioHost Support Team, I hope you are doing well. I would like to request that my domain shawon.pro be set as the main (primary) domain for my hosting account. Here are my details: Username:shawonxmax Domain:shawon.pro Please configure this domain as my main domain instead of the default subdomain (shawonxmax.helioho.st). I would also like all website files and databases to be associated with this main domain. Kindly let me know if any additional steps are required from my side, including nameserver configuration. Thank you very much for your support. Best regards, Shawon
wolstech Posted March 28 Posted March 28 Domains that are already added as an add-on domain cannot be switched to the main domain without resetting your account. https://wiki.helionet.org/Changing_Your_Main_Domain#Account_Reset_is_Required_to_Swap_Main_and_Addon_Domain
KazVee Posted 1 hour ago Posted 1 hour ago Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. In the new ticket, please make sure to explain why the multiple accounts you say you didn't create all have very similar usernames. Thanks!
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