afonsofreitas Posted Sunday at 02:39 PM Posted Sunday at 02:39 PM Good afternoon, I would like to request that the domain quartosconforto.pt be set to point to quartosconforto.helioho.st by configuring it as an alias / parked domain on my account. The goal is that, when accessing quartosconforto.pt and www.quartosconforto.pt, the same website currently available at quartosconforto.helioho.st is displayed. The domain’s nameservers have already been changed to those indicated by HelioHost: ns1.heliohost.org ns2.heliohost.org I would appreciate it if you could make the necessary configuration on my account and confirm once the process has been completed. Kind regards, Afonso Freitas Quote
KazVee Posted Sunday at 03:08 PM Posted Sunday at 03:08 PM This support request is being escalated to our root admins. Quote
Krydos Posted Sunday at 03:40 PM Posted Sunday at 03:40 PM If someone goes to quartosconforto.helioho.st do you want them to get redirected so quartosconforto.pt shows in the browser URL bar? Quote
afonsofreitas Posted 3 hours ago Author Posted 3 hours ago On 3/22/2026 at 3:40 PM, Krydos said: If someone goes to quartosconforto.helioho.st do you want them to get redirected so quartosconforto.pt shows in the browser URL bar? Yes, that is exactly what I want. If someone accesses **quartosconforto.helioho.st**, I want it to be redirected so that **[www.quartosconforto.pt](http://www.quartosconforto.pt)** appears in the browser URL bar. My intention is for visitors to see only **[www.quartosconforto.pt](http://www.quartosconforto.pt)** as the public website address. The **quartosconforto.helioho.st** address is not intended for public use. Also, please note that I am not receiving email notifications when there is a reply to this ticket. I would appreciate it if you could check whether email notifications are enabled correctly for my account or for this ticket. Kind regards, Afonso Freitas Quote
Krydos Posted 2 hours ago Posted 2 hours ago Domain added, with a 301 permanent redirect as requested. Quote
Krydos Posted 2 hours ago Posted 2 hours ago 1 hour ago, afonsofreitas said: Also, please note that I am not receiving email notifications when there is a reply to this ticket. I would appreciate it if you could check whether email notifications are enabled correctly for my account or for this ticket. I took a look at your account and noticed you had it set to one email per day. I changed it to the first option for you. Hopefully that will email you immediately whenever new content is posted on a topic you follow, instead of just one email per day. Quote
Krydos Posted 2 hours ago Posted 2 hours ago It looks like the emails are working now, and you get 1 email per reply. Quote
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